Coordinator II, Benefits

Spirit Airlines • Dania Beach, FL

230d • Remote

About The Position

The Coordinator II, Benefits will be responsible for providing comprehensive support and education on travel benefits and general benefits-related activities to Spirit Airlines Team Members. In this role, you will serve as a Subject Matter Expert, addressing inquiries, facilitating understanding of benefits, and gathering feedback to enhance the overall benefits experience for our Team Members.

Requirements

• Bachelor's degree or equivalent experience in Human Resources, Business Administration, or a related field.
• 1-3 years' experience in Human Resources or a related field.
• General knowledge of HR functions, particularly in health and welfare benefits administration, retirement plan administration, claims processing, and the management of life events and Open Enrollment procedures.
• Ability to deliver cost-effective benefits solutions through effective process design and execution.

Nice To Haves

• Attention to Detail
• Communication
• Customer Service Orientation
• Analytical Thinking
• Team Collaboration
• Problem Solving
• Time Management
• Able to perform under pressures demanding near 100% accuracy while adhering to tight deadlines.
• Detail-oriented with a commitment to excellence in planning and execution.
• Highly organized and capable of managing multiple projects simultaneously.
• Understands how various functions and processes interconnect to drive efficient and cost-effective outcomes.
• Provides exceptional customer service, proactively addressing Team Members' needs while avoiding unnecessary costs and complexity.
• Demonstrated ability to build and maintain relationships across various levels and departments, including third-party vendors.
• Capable of developing and implementing effective standard processes and metrics to monitor outcomes and performance.
• Acts quickly to identify and address areas for improvement based on performance metrics, fostering transparency and engagement with stakeholders.
• Upholds a high standard of integrity, confidentiality, ethics, and discretion while building strong relationships with all stakeholders.

Responsibilities

• Deliver outstanding customer service to all Team Members through HR communication channels, including emails and telephone inquiries.
• Provide clear answers related to travel benefits, health and ancillary benefit plans, and retirement plans, while maintaining strict confidentiality.
• Efficiently handle Team Member inquiries, explaining benefit plan designs, enrollment processes, and resolving coverage or claims issues for those unfamiliar with benefits.
• Conduct benefits data audits to maintain data accuracy and compliance with company policies and regulations.
• Generate and distribute reports on benefits enrollment, usage, and costs.
• Analyze benefits trends and provide recommendations for improving employee satisfaction and cost-effectiveness.
• Assist with Open Enrollment & Wellness activities, including presentations and event support.

Benefits

• Competitive base salaries
• Robust health & welfare benefits
• Travel & flight benefits for you and your family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: Bachelor's degree