Coordinator I, (Hybrid) Obstetrics and Gynecology Clinical Support Services - Galveston

University of Texas Medical Branch (UTMB)Galveston, TX
1dHybrid

About The Position

To provide coordination of all phases and activities associated with special university or community programs. The Coordinator I role will focus on streamlining billing processes, improving patient collections, and enhancing denial management and revenue recovery efforts for the Department of Obstetrics and Gynecology. The Coordinator I will provide comprehensive administrative support to the Department of Obstetrics and Gynecology. Job duties include, but are not limited to, the following:

Requirements

  • Associate's degree or equivalent
  • 1 year of related experience

Nice To Haves

  • Experience or exposure to Epic, including billing, denials, coding and work queues.
  • Understanding of healthcare revenue cycle process.
  • Strong organization skills and attention to detail.
  • OBGYN/Pedi Provider Enrollment process.
  • CPT appeals.
  • Managing the RWSP Grants and Contracts.

Responsibilities

  • Coordinate with report writers to develop department-specific reporting on revenue and reimbursement trends and analyze reports on an ongoing basis.
  • Meet with department stakeholders to review reporting and assist with root cause analysis, which may result in recommended workflow or system changes to improve performance.
  • In conjunction with Revenue Cycle, Finance, and Health System/SOM leadership, assume responsibility for the adoption of reporting and metric targets by supported departments.
  • Provide the data necessary to drive department accountability and achievement of metrics.
  • Promote process standardization across related departments in order to improve revenue capture and reimbursement.
  • Coordinate with report writers to develop department-specific reporting on denials and avoidable write-offs and analyzing reports on an ongoing basis.
  • Prepare, compile, and distribute regular denial and AWO reports, and present data to appropriate stakeholders including the HB and PB Denial/AWO Committees.
  • Meet with department stakeholders to review reporting and assist with root cause analysis, which may result in recommended workflow or system changes to improve performance.
  • Provide trending on the types of claims denied and root causes of denials and collaborate with team members to make recommendations for improvement and issue resolution.
  • Maintain an updated issues list on behalf of the HB and PB Denial/AWO Committees and follow up with owning areas as necessary to ensure progress and adherence to resolution plans.
  • Coordinate with IS on completion of any build or enhancements to the system to resolve technical issues related to denial management.
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