About The Position

As a Business Operations Coordinator for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes. How You'll Shine: Provide exceptional customer service to our guests, business partners, and team Identify ways in which to improve our customer service or processes Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us Manage and protect company assets through all interactions Understand and implement operational procedures that govern our business Support new initiatives and help teams that are impacted by these changes Maintain daily, weekly, monthly, or quarterly reporting needs Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Requirements

  • Validating data and reporting or answering questions from onsite business partners
  • Supporting the integration of new processes and procedures
  • Proficient in Microsoft Suite
  • Have availability to support the business throughout weekends and holidays
  • Experience delivering outstanding customer service, with excitement!

Responsibilities

  • Provide exceptional customer service to our guests, business partners, and team
  • Identify ways in which to improve our customer service or processes
  • Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
  • Manage and protect company assets through all interactions
  • Understand and implement operational procedures that govern our business
  • Support new initiatives and help teams that are impacted by these changes
  • Maintain daily, weekly, monthly, or quarterly reporting needs
  • Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
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