Coordinator, Human Resources

NBCUniversal • Universal City, CA

15h • $55,000 - $65,000 • Hybrid

About The Position

The HR Coordinator is responsible for performing a broad range of HR and Administrative duties in support of the Human Resources team and larger Theme Park client. This position is responsible for partnering with the HR Manager and Operations clients to provide HR, administrative and transactional support. This position will manage functions including workflow forms, payroll processing, SAP updates, overall deal administration, etc. This position will report to the Manager, Human Resources and is a unique opportunity to gain visibility into employee relations as a specialty within the HR function at Universal Studios Hollywood as well as gain insight into the Theme Park industry.

Requirements

• Bachelor’s degree from a four-year college or university is required; Human Resources, Business, Communication or related field preferred
• 1+ year of Human Resources experience
• Professional and personable, always exercising sound judgment
• Effectively handles sensitive and confidential matters
• Demonstrated ability to drive HR processes and to deliver high quality HR services
• Flexibility and adaptability in a fast-paced, constantly changing environment
• Ability to prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner
• Ability to work with others and collaborate across the organization to achieve goals
• Self-starter, motivated and proactive
• Solid organization skills, detail oriented, and ability to handle multiple tasks and assignments
• Excellent verbal and written communication

Nice To Haves

• Experience in both non-union and union/represented environments in retail or hospitality industry preferred
• Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas
• SAP or HRIS experience preferred
• Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)

Responsibilities

• Provide timely support to all client inquiries, working alongside HR team to ensure all issues are resolved and escalated if/when necessary (i.e. timecard corrections, SAP system questions, leave of absence, status changes, separations, all related follow-up paperwork, etc.)
• Become a primary user for various payroll platforms, process SAP HR transactions, including onboarding and off-boarding, exit interviews, workflow forms, regular and ad hoc reporting, and other data validation or reporting exercises.
• Partner with Timekeeper team on payroll problems and resolutions.
• Work closely with HRIS on resolving SAP issues and ensuring accuracy of employee data.
• Process data changes, promotions, timekeeping actions, and termination paperwork
• Learn our HR policies and practices and be on point to answer and/or refer employee questions about Payroll, Benefits, Work/Life, Employee Perks, PTO, Company Policies, etc.
• Maintain and update job descriptions for client groups.
• Provide back-up coverage and support for the HR team and additional areas as needed
• Maintain a high degree of confidentiality and discretion with regard to all matters, data, and documents due to the high level of access to confidential and business information.
• Perform other duties as assigned

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level