Coordinator, HR Operations

Ross Stores • New York, NY

116d • $22 - $28 • Remote

About The Position

The Coordinator, HR Ops is responsible for processing associate employment records for the Ross buying offices, i.e. payroll process, associate change of status processing and new hire activations. The Coordinator is responsible for responding to associate questions & requests (sent to our HR Connect mailbox) and related requests from the Buying Offices' associates providing guidance on policy interpretation, payroll and benefits and making to ensure urgent issues are triaged and escalated and SLAs are met. The Coordinator is responsible for updating and maintaining all employee data in the Peoplesoft and related systems for the 2,000 Buying Office associates, as well as generating reports and compiling payroll information for reporting purpose.

Requirements

• Bachelor's Degree (preferred)
• Relevant HR experience preferred (e.g., PeopleSoft data entry)
• Customer Service oriented
• Strong ability in using MS Office tools, (e.g, Excel)
• Outstanding communication and interpersonal skills
• Ability to quickly learn and follow established policies and procedures consistently
• Strong organizational and time management skills, attention to detail and accuracy and ability to multitask and reprioritize as needed

Responsibilities

• Supports weekly orientation to new hires, ensures presentation deck is updated with current information.
• Sets up new hires in PeopleSoft, creates & maintains associates' personnel files and ensures legal compliance via I9 checking and documenting process.
• Provides Tier 1-level support to respond to & perform follow-up activities to employee and HR emails (HR Connect mailbox) for the Buying Offices.
• Escalates complex issues to manager, as appropriate.
• Processes bi-weekly payroll reports from the MyTime hourly tracking system, including troubleshooting and partnering.
• Maintains all Outlook distribution lists, updates and audits bi-annually.
• Tracks and processes HR system updates to employee records during on-cycle (appraisal & mid-year cycles) and off-cycle promotions (C&B processing and tracking).
• Prepares exit paperwork and coordinates off-boarding processes for HR Business Partners.
• Manages and tracks the repayment process for former and current buying office associates due to over- (or under-) payment in prior paychecks.
• Responds to and vets unemployment claims with Equifax to ensure accurate management of process.
• Reports on HR Connect issues, analyzing and making process improvement recommendations.
• Participates in projects and initiatives as requested.

Benefits

• Base pay range of $22.00 - $28.00
• Total compensation package includes other rewards that vary by position and location

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree