Coordinator, HR Communications

Chicago Transit AuthorityChicago, IL
15h

About The Position

Under supervision, oversees internal communications and external marketing campaigns to effectively promote HR’s recruitment strategy by developing original content and creative messaging that drives branded communications across the website, social platforms, digital displays, print collateral, email and print advertising. Develops and manages content and interactions on CTAs' social media channels, including but not limited to LinkedIn Twitter, Facebook, Instagram, YouTube as well as internal communication platforms. Coordinates CTA recognition programs. Supports outreach efforts aligned with CTA's Diversity Recruitment Plan.

Requirements

  • Bachelor’s degree in Marketing, Visual or Electronic Communications, Graphic Design, Public Relations, Advertising, Human Resources, Organizational Development or a related field, plus two (2) years of marketing and communications experience, or an equivalent combination of education and experience relating to this position.
  • Working knowledge of Adobe Creative Cloud applications (Photoshop, InDesign, After Effects) and Microsoft Office applications (Word, Power Point, Excel).
  • Working knowledge of the methods and operations of corporate/large organizations' recruitment marketing strategies for social media channels and present-day trends in social media engagement for large organizations.
  • Strong writing, editing and proofreading skills; must have ability to communicate ideas to the general public in a concise and engaging manner.
  • Strong project and time management skills.
  • Strong organizational skills and attention to detail.
  • Detailed knowledge of using standard office environment applications (browser, e-mail).
  • Ability to establish and maintain effective working relationships with colleagues and external partners.
  • Ability to work independently and be pro-active and self-motivated.
  • Working knowledge of social media platforms (i.e. Facebook, LinkedIn).
  • Working knowledge of project management practice and methodology.
  • Working knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform via written, oral, and visual media.
  • General knowledge of online marketing strategies and marketing channels.
  • Ability to function as a member of a team dedicated to quality deliverables and exceptional customer service.
  • Ability to grasp future trends in digital technologies and act proactively.
  • Ability to work independently and be pro-active and self-motivated.
  • Strong communication software skills needed to create and edit web/social media messages.

Nice To Haves

  • Experience in project management preferred.
  • Previous experience in graphic design and the ability to create pleasing and customer-friendly website and social media graphics, audio-visual products, page layout, and site design preferred.

Responsibilities

  • Creates and oversees communication channels, such as newsletters, intranet, and social media to keep employees informed and engaged with HR initiatives and programs.
  • Executes communication and marketing efforts designed to attract top talent, help position CTA as an employer of choice, and positively impact employee and candidate experiences.
  • Supports HR’s strategic communications team by developing and implementing key messages to target internal and external audiences, while maintaining business standards and guidelines in accordance with Authority goals.
  • Supports the development of comprehensive workplace safety culture by coordinating consistent engaging initiatives, communication, and activities that promote employee participation.
  • Participates in the development, implementation, and administration of Human Resources outreach-based projects, goals, objectives, and policies.
  • Performs other duties as assigned.
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