Coordinator Housekeeping- Full Time (Harrah's Atlantic City)
About The Position
JOB SUMMARY: Facilitates the smooth operation of the Housekeeping, EVS and Wardrobe departments through the efficient completion of assigned administrative and dispatch duties. DIRECTLY SUPERVISES: none KEY JOB FUNCTIONS : Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service Receive incoming maintenance requests and enter into service log for Facilities Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed Maintain daily log of open issues for follow-up by Supervisors/Managers Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to House Persons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors Receive calls from operators and guests; screen and transfer appropriately. Make follow-up calls to guests to ensure their requests were completed in a timely manner Coordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data Assist with human resources-related administrative functions, including new hire, transfer, termination forms Prepare schedules, advising Managers and Supervisors of any changes or call-outs in order to maintain adequate staffing levels Update and maintain all logs, including guest requests, lost and found and call-outs Maintain accurate daily payroll records Create purchase requisitions and track orders and monthly expenses Prepare and type correspondence, forms, reports, charts and graphs utilizing Microsoft Office products Receives, opens and distributes incoming mail and documents Maintain work and storage areas in a neat and orderly fashion Completes special assignments as requested
Requirements
- High school diploma or equivalent experience.
- Excellent organizational and administrative skills
- Excellent verbal and written communication skills
- Knowledge of Microsoft Office products
Nice To Haves
- Experience in EVS or Housekeeping preferred.
- Prior office experience preferred.
Responsibilities
- Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service
- Receive incoming maintenance requests and enter into service log for Facilities
- Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed
- Maintain daily log of open issues for follow-up by Supervisors/Managers
- Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to House Persons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors
- Receive calls from operators and guests; screen and transfer appropriately.
- Make follow-up calls to guests to ensure their requests were completed in a timely manner
- Coordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data
- Assist with human resources-related administrative functions, including new hire, transfer, termination forms
- Prepare schedules, advising Managers and Supervisors of any changes or call-outs in order to maintain adequate staffing levels
- Update and maintain all logs, including guest requests, lost and found and call-outs
- Maintain accurate daily payroll records
- Create purchase requisitions and track orders and monthly expenses
- Prepare and type correspondence, forms, reports, charts and graphs utilizing Microsoft Office products
- Receives, opens and distributes incoming mail and documents
- Maintain work and storage areas in a neat and orderly fashion
- Completes special assignments as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
