Coordinator, Help Desk
Charlotte-Mecklenburg Schools•Charlotte, NC
422d•$38,126 - $38,126
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About The Position
The Coordinator, Help Desk position at Charlotte-Mecklenburg Schools involves providing first-level technical support for various computer systems, including desktops, laptops, servers, and applications. The role requires logging incidents, troubleshooting issues, and collaborating with vendors to ensure the smooth operation of the school's IT infrastructure. The coordinator will also support specialized laptops and assist users with technical problems via phone, email, and remote access.
