Coordinator, Global Partnerships

Virtuoso•Fort Worth, TX

57d

About The Position

Virtuoso is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 54 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with more than 2,300 of the world's best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. Normalized annual sales of (U.S.) $28-$32 billion make Virtuoso a powerhouse in the luxury travel industry. For more information, visit www.virtuoso.com. The Coordinator, Global Partnerships supports the Director Global Partnerships and the teams and interacts with partners as required. Provides overall administrative functions for the department. Assists with Virtuoso marketing, events and initiatives which drive the partners' production and increases engagement.

Requirements

High School Diploma required; Bachelor's Degree preferred
2+ years of travel industry experience highly desired
Strong office support and customer service skills
Excellent verbal, written and presentation skills
Excellent organizational skills and an extremely high level of accuracy and attention to detail
Ability to multitask, prioritize, and problem solve in a deadline driven environment
Possess a level of excellence in Microsoft Office products, especially Excel, Outlook, PowerPoint, and Word as well as MS Teams

Responsibilities

Assist with day-to-day aspects of the partnerships teams and provide administrative support.
Schedule meetings, coordinate calendars, invite speakers and other participants (outlook, teams, Zoho, etc.) and follow up on any action items.
Responsible for the distribution of external partner communications (Newsletters, Surveys, Emails, etc.).
Assist with Committee meetings; scheduling and invitations, preparation of presentations, distribute agendas, document and publish minutes as required.
Maintain internal dashboards, Smartsheets and documentation on v.com.
Maintain partner allocation spreadsheets, record RTAs, approvals for all company events.
Liaise with Partners for event registration and questions. Send event reminders to complete registration, assist with registrations as needed, enter partner credits.
Assist with event planning as needed (setting appointments, meetings, follow-ups, etc.).
Collaborate with the account managers to ensure Engagement plan billing is properly recorded in systems.
Work with accounting to solve issues with invoices/billing and other related issues.
Log Account credits using the Accounting Smartsheet and other forms.
Liaise with Accounting team as needed to ensure partners submit surveys and payment.
Audit Partner profiles and briefs to ensure they are updated and complete.
Run audit reports.
Upload documentation to Partner profiles, (strategy documents, contracts, insertion orders, notes, etc.).
Monitor the team's Zoho Activities.
Run and share regular KPI reports for GPR Leadership
Support projects as required (product development, supplier products, Editorial Mentions).
Support Account managers as directed.