Coordinator, Front Desk

Cano Health • Cutler Bay, FL

107d • Onsite

About The Position

The front desk coordinator performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Requirements

• High School Diploma or equivalent.
• At least one (1) year of experience in a medical facility.
• Working knowledge of medical insurance and/or knowledge of electronic medical record are preferred.
• Skill in operating phones, personal computer, software and other IT systems.
• Skill in oral communication.
• Ability to work in a fast paced environment.
• Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
• Ability to pay close attention to detail and to ensure accuracy of reports and data.
• Fluent in English and Spanish.

Responsibilities

• Interact appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.
• Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.
• Handle incoming calls, take detailed and accurate messages, and ensure messages are directed to the appropriate individual.
• Clearly communicate information to our patients, visitors and staff.
• Verify patient insurance via phone or website and collect any necessary payment for services.
• Update patient EHR as needed.
• Help organize and maintain office common areas.
• Maintain supply inventory and alert manager when supply is low.
• Aid patients as needed.
• Send correspondence via email, fax, USPS or FedEx.
• Perform any other duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED