Coordinator, Financial Aid/Advising

Johnson County Community College • Overland Park, KS

47d • $20 - $26

About The Position

Serve as point of contact and liaison for students who are homeless, at risk of being homeless and other specialized populations; conduct weekly outreach to homeless/at risk students providing them with educational funding options and community resources; provide financial aid education to community partners who work with homeless/at risk students; participate in and lead outreach initiatives within the JCCC community and externally with high schools and partner organizations.

Requirements

• Bachelor's degree
• Minimum of three years' experience in financial aid; preferably at a community college
• Customer Service Experience

Nice To Haves

• Community College Experience
• Other Higher Education Experience

Responsibilities

• Meet with current and prospective students and parents via phone or in-person to respond to general and complex questions regarding financial aid programs and individual funding needs.
• Make professional judgment decisions regarding student financial aid eligibility while adhering to all Federal Title IV regulations, state statutes, and institutional policies.
• Maintain working knowledge of all Federal Title IV, state, and institutional regulations, policies, and procedures.
• Attend required meetings and applicable professional development training sessions.
• Provide feedback regarding possible improvements to financial aid processes and procedures.
• Perform general office duties, such as providing front desk coverage, answering incoming calls, and assisting with virtual chat/email inquiries.
• Other duties as assigned.

Benefits

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided)
• Retirement plans (403(b), 457(b), and KPERS)
• Employer paid 8% contribution into a 403(b) no match required
• Paid time off (vacation, sick, personal, and floating holidays)
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Tuition reimbursement / assistance for non‑JCCC courses for employee
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• Snow days
• Professional development funding and training opportunities
• Mentorship program
• Recognition and awards programs
• Employee wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services