Coordinator, Equal Opportunity Compliance

Austin Community College•Austin, TX

45d

About The Position

To coordinate office operations and provide complex administrative support to the Director and staff of the ACC's Office of Equal Opportunity Compliance.

Requirements

Correct English usage, grammar, spelling, punctuation, and vocabulary.
Principles and methods of budget preparation and expenditure control.
Records retention, preservation, and recording.
Office management processes and procedures.
Maintaining an established work schedule which may include occasional evenings and weekends.
Effectively using interpersonal and communication skills including public speaking, civility, and empathy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Establishing and maintaining effective working relationships.
Adeptness to interact effectively with multicultural populations of students, faculty, staff, and other parties.
Compiling and organizing complex material, and summarizing discussions and actions taken in report form.
Maintaining privacy and confidentiality of work-related information and sensitive materials, using professional judgment.
Database management, including the use of a variety of spreadsheets, word processing, presentation software, and other software, including Google Suite and Microsoft Suite.
Proficiency in case management software, Maxient.
Two (2) years of related work experience providing administrative support.
Bachelor's Degree.
An Associate degree and four (4) years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet this education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position. Please note that the college reserves the right to amend these terms of substitution at any time.

Nice To Haves

Higher education organizational culture, policies, and procedures preferred.

Responsibilities

Responsible for office management and coordination of office operations, processing and prioritizing office communications, coordinating virtual and in-person meetings with internal and external stakeholders, as well as providing support for the Director and EOC office staff. Identifies and follows through on action items to best align business processes with objectives.
Coordinates daily logistics, including maintaining calendars, managing district-wide and occasional out of district travel and events, and utilizes ACC software to support the work of the office.
Gathers and compiles data and produces specialized reports and documents. Maintains files, records, logs, and other tracking systems; identifying and following through on action items to best align business processes with objectives.
Receives, reviews, and processes reports of conduct and concerns under the purview of the EOC for students and employees, as well as applicable ACC Administrative Rules, and state and federal laws.
Utilizes district software for data collection, analysis of information and ad-hoc report requests. Serves as an Administrative User in Maxient, setting things up to maximize data collection for reports.
Intake cases with discretion and emotional constancy.
Collaborates with Student Rights and Responsibilities, Human Resources, and other stakeholders to run reports and cases in Maxient.
Reviews and prepares narrative and reports, and maintains records, in accordance with ACC policy and federal and state law.
Coordinates and maintains operating budgets. Receives and processes requests for budget expenditures, including travel, equipment purchases, and funds for other activities and events.
Coordinate and manage the ordering of office supplies and promotional materials for departmental needs and events, including tracking inventory, placing orders, and ensuring timely delivery.
Provides expertise around department CRM including creating and updating cases in the system and working to maximize the department's use of the software.
Facilitates the work of departmental staff, as needed.
Manage all data, functions, and information in the Maxient database related to student and employee cases; maintain adherence for compliance and reporting purposes.