Coordinator, Education Design & Delivery

Hospital for Special SurgeryNew York, NY
$60,000 - $91,125

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Compensation Range The base pay scale for this position is $60,000.00 - $91,125.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing Coordinator, Education Design & Delivery will report to Digital Education Manager with supervisory dotted line to Sr. Director, Education Design & Delivery. Responsibilities include, but are not limited to, the following:

Responsibilities

  • eLearning Development, Deployment, Quality Control & LMS Support
  • Develop and maintain new interactive eLearning modules using Articulate 360 or other content authoring tools, leveraging AI as appropriate and incorporating SME content, multimedia, and assessments
  • Convert legacy content into efficient, effective, engaging digital learning experiences
  • Apply instructional design best practices, adult learning principles, and accessibility standards
  • Curate AI-generated educational content for delivery across multiple platforms and formats (e.g., podcasts, microlearning videos, knowledge briefs)
  • Prepare and package courses for LMS deployment (e.g., SCORM)
  • Conduct testing and quality assurance across browsers, devices, and LMS environments
  • Troubleshoot content issues related to playback, tracking, and learner experience
  • Maintain version control, documentation, and asset libraries
  • Adhere to organizational branding, templates, and governance standards
  • Stay current on Articulate 360 updates, eLearning trends including AI, and emerging instructional technologies
  • Execute basic LMS functions, including adding course content, managing enrollments, report pulling, and providing learner support, as applicable
  • Podcast & Video Coordination
  • Coordinate end-to-end podcast and video production workflows with internal stakeholders and production partners, including any scheduling, recording, editing, approvals, and publishing required
  • Serve as the primary point of contact for faculty and internal/external stakeholders, providing support, as needed
  • Oversee post-production processes, including editing, quality checks, and final approvals
  • Ensure media is added to platforms with accurate supporting information and shared with channel partners
  • Maintain an organized archive of media files, assets, and documentation
  • Provide reports on learner activity and engagement across all channels
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