Coordinator - Day Center, PT

Downtown Women's Center•Los Angeles, CA

33d•$25•Onsite

About The Position

DWC is looking for a Part-Time Coordinator (25-29 hours per week) to support the functions of our Day Center, which is located in the Skid Row neighborhood of Los Angeles and operates seven days a week, 364 days a year. The Part-Time Coordinator will facilitate basic needs services, ensure a safe and welcoming environment for participants, build meaningful relationships, and connect participants to internal and external resources. This role also helps to organize and facilitate enrichment activities (e.g., skill-building groups, self-care sessions, group events) that foster engagement, empowerment, and well-being. The Part-Time Coordinator will support the Day Center with day-to-day operations, including sign-ups for services, mail distribution, data tracking, and general participant support. The Part-Time Coordinator is a member of the Health & Wellness Department and reports directly to the Supervisor- Day Center Program.

Requirements

Education in psychology, social work, or a related field preferred
Direct service provision with homeless or high-risk population preferred
Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities and record-keeping.
Crisis intervention experience, and familiarity and comfort working with issues related to homelessness, including substance abuse, mental health issues, and histories of trauma
Knowledge of data collection tools to track client progress
Able to solve problems by being resourceful and using creativity
Knowledge of the complex barriers surrounding women’s homelessness
Utilize Evidence Based Practices in service delivery such as Trauma-Informed Care, Motivational Interviewing, and Harm Reduction.
Ability to be flexible with hours when needed
Ability to work independently and as part of a team
Ability to build and maintain trusting relationships with community stakeholders and health and social service providers
Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
Oral and written fluency in English required, Spanish a plus
Excellent active listening and problem-solving skills with ability to exercise and model good judgment
Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping
Cultural humility: knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
Professional attitude; team- and service-oriented, friendly, and positive
Valid California Driver’s License, active car insurance, and good driving record required
Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC
Must provide documentation of a negative TB test result within the last twelve months, on first day of hire
Background check required
Being authorized to work in the U.S. is a precondition of employment.

Nice To Haves

Education in psychology, social work, or a related field preferred
Direct service provision with homeless or high-risk population preferred
Spanish a plus

Responsibilities

Help coordinate daily Day Center operations, including opening and closing procedures, clean-up, implementation and oversight of enrichment activities
Provide direct services to 200+ participants daily, including managing sign-ups for showers, case management and laundry and providing referrals, hygiene products, clothing and food
Ensure a safe and welcoming indoor and outdoor environment: greet guests and visitors, respond to requests, address complaints, intervene in and de-escalate situations, provide support to staff, problem-solve issues in a timely manner, provide crisis intervention when needed and reinforce Day Center guidelines to maintain structure and safety for participants
Ensure in-kind donations are received, stored, and organized following organizational policy; distribute resources directly to participants as appropriate
Assist with outreach to develop new resources as directed
Lead, train and monitor peer leaders, interns and volunteers in the provision of services- assist with identifying and assigning projects and tasks where volunteers and interns can be utilized
Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
Assist with Day Center tracking and data entry as needed
Assist with meal distribution
Other duties assigned to support the mission of the organization
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.