Coordinator-DART Police

DART (Dallas Area Rapid Transit)

2d

About The Position

Maintains and processes DART Police records.

Requirements

• High school or general education diploma (GED).
• Two (2) years administrative and/or clerical experience in a general office environment or two (2) years customer service or data-entry experience.
• Ability to demonstrate a fiduciary obligation to section, division, department, and DART in handling materials and information of a confidential nature.
• Analytical skills to gather and interpret data in situations where problems are not difficult or complex.
• Interpersonal skills to effectively communicate with all levels, both inside and outside of DART.
• Type at a speed necessary for successful job performance, but no less than 20 wpm.
• Familiarity with personal computer (PC) and software applications to include Microsoft (MS): Word, MS Excel, or equivalent.

Nice To Haves

• Experience with MS Access is a plus.

Responsibilities

• Receives and processes citations, incident/offense reports, accident reports, and subpoenas.
• Reviews incident/offense reports for accuracy; ensures information is correctly entered into the departments Records Management software.
• Drafts complaints and files Class C misdemeanor cases, including traffic/non-traffic violations and offenses, in appropriate courts; prepares correspondence to and communicates with courts regarding Class C misdemeanor cases.
• Maintains records and assists personnel in locating police reports and information; coordinates off-site storage of police records.
• Responds to requests for copies of citations, accident and incident reports, and Open Records Requests.
• Responds to inquiries regarding police reports, citations and other information using the agencys intranet service request system.
• Submits Police accident reports to the state under the direction of the Supervisor of Records Management.
• Gathers and maintains Police statistics for FTA (Federal Transit Administration) monthly reports.
• Notarizes documents, records, reports, affidavits, complaints, statements, and citations.
• Performs miscellaneous customer service or records-related projects; greets and assists patron inquiries at the lobby entrance to the facility.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED