Coordinator, Community Services

Texas A&M University System•Corpus Christi, TX

3d•$4,167•Onsite

About The Position

The Coordinator of Community Services oversees membership, visitor services, and community engagement for the Art Museum of South Texas (AMST). This role focuses on building meaningful relationships with members and the public, strengthening the visitor experience, and increasing community participation and support in alignment with the Museum’s Institutional Plan and strategic goals.

Requirements

Bachelor's Degree
Three (3) years of related experience
Additional education may be considered as a substitution for the minimum requirements. Master’s degree and one (1) year of related experience.
Demonstrated organizational and project management skills.
Strong written and verbal communication skills.
Ability to collaborate effectively across departments and with volunteers.
Strong interpersonal skills and comfort in public-facing roles.
Occasional evening and weekend work required to support Museum programs and events.
Ability to lift up to 25 pounds and move throughout Museum facilities.

Nice To Haves

Master’s degree
One (1) year of event planning or public programming experience.
Experience in a museum, nonprofit, or higher education environment.
Experience in community engagement, membership, or visitor services.
Familiarity with visitor experience metrics and evaluation tools.
Experience working with customer relationship management (CRM) or membership databases.

Responsibilities

Manage and grow the Museum’s membership program to ensure long-term sustainability.
Coordinate membership acquisition, renewals, acknowledgements, benefits fulfillment, and stewardship communications.
Maintain accurate membership records and reports using the Museum’s CRM/database systems.
Collaborate with Development, Marketing, and Visitor Services staff to align messaging and outreach.
Prepare membership-related reports, projections, and budget inputs.
Develop, implement, and assess strategies to enhance the on-site and digital visitor experience.
Oversee front-of-house operations in collaboration with Visitor Services staff and volunteers.
Maintain and update visitor-facing materials including signage, publications, and web content.
Coordinate with Education, Events, and Marketing teams on visitor-facing initiatives and programs.
Collect and analyze visitor feedback to inform service improvements and retention strategies.
Plan, coordinate, and execute community-centered programs that bring new and returning audiences to the Museum.
Serve as the primary staff lead for “Third Thursday”, with responsibility for planning, logistics, promotion coordination, and on-site execution.
Collaborate with AMST staff and community partners to support the planning and execution of Free Community Days and other access-focused programs.
Work with Marketing to promote community events through digital and on-site channels.
Track attendance, audience engagement, and outcomes for community programs to inform future planning and improvements.
Represent the Museum at community events and downtown initiatives as assigned.
Supervise and support database, visitor services, and/or front-desk support staff as assigned.
Coordinate workflows related to membership, admissions, and visitor data.
Participate in department head meetings, board-related activities, and institutional planning sessions as needed.
Assist with budgeting, reporting, and administrative documentation.
Perform other related duties as assigned.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
DUAL CAREER PARTNER PROGRAM
ON-CAMPUS WELLNESS OPPORTUNITIES
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
Time Off: 8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year.