Coordinator, Brand Protection

NEW ERA CAP LLC • Buffalo, NY

6h • Onsite

About The Position

The Brand Protection Coordinator will provide comprehensive support to the Global Brand Protection team by managing a range of essential administrative and operational tasks. Responsibilities include executing Power of Attorney (POA) documents, facilitating the onboarding process for new vendors, overseeing invoice tracking and payment coordination, and ensuring the accurate and timely shipment of training materials to partners across global markets. In addition to administrative duties, this role plays an active part in the execution and strategic coordination of New Era’s global Brand Protection program. This includes assisting with the implementation of enforcement strategies, monitoring global markets for intellectual property violations, and collaborating with cross-functional teams to uphold and strengthen the integrity of the New Era brand worldwide.

Requirements

• Solid basic understanding of criminal and civil law relating to intellectual property matters
• Ability to perform online investigative work, analyse information and acting accordingly
• Outstanding interpersonal communication skills
• Excellent time management skills
• Must be highly organized and detail oriented
• Ability to work well with Law Enforcement Agencies
• Experienced in Microsoft Office
• Advanced abilities in Microsoft Excel Skills
• Bachelor’s degree in information technology, law, or a related field preferred; additional experience in lieu of degree considered
• One (1) to three (3) years of experience in brand protection, legal compliance or comparable experience is highly valued
• Understanding of Intellectual Property Rights and Enforcement
• Knowledge of internet and online technology, systems, and software

Responsibilities

• Manage day-to-day administrative tasks for the Global Brand Protection team
• Partner with the Legal Operations Manager to execute Power of Attorney (POA) documents
• Support the onboarding process for new vendors on a global scale
• Coordinate the shipment of training materials to global partners and ensure materials arrive on time and in good condition
• Support efforts to protect the New Era brand, partners, and intellectual property
• Work closely with internal and external stakeholders to support global brand protection initiatives
• Process and manage vendor invoices in a timely and accurate manner
• Work closely with New Era’s online Brand Protection Partners to protect New Era’s Intellectual Property through the identification and removal of counterfeit and infringing products online
• Support law enforcement authorities globally in the identification of counterfeit products during investigations, removals, seizures, and raid actions
• Build strong relationships with other Rights Owner representatives and work together to share resources and identify problem areas
• Manage and maintain internal case management system
• Conduct online takedowns of infringing listings, posts, accounts, and websites globally
• Produce periodic reports detailing enforcement data for internal and external stakeholders
• Act as the point of contact for New Era employees globally to assist with online enforcement requests and ad-hoc projects
• Conduct basic OSINT and desktop investigations
• Establish & maintain database by country of all contacts including accounts, distributors, vendors, and law enforcement
• Identify new trends and areas online which New Era may be open to infringement
• Update brand protection guide and all other relevant training material
• Monitor and manage brand protection enquiries inbox
• Calendar management and co-ordination of travel/meetings
• Keep all sensitive matters confidential
• Other duties as assigned

Benefits

• competitive compensation
• a generous PTO policy
• world-class benefits designed to promote health, financial stability, and personal growth
• paid parking
• exclusive discounts on apparel and headwear
• professional development opportunities right here on-site

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level