Coordinator, Board and Donor Relations

San Jacinto•Pasadena, TX

About The Position

Coordinator, Board and Donor Relations - District Office FUNCTION: The Coordinator, Board and Donor Relations, performs executive-level administrative duties in support of the Foundation Board of Directors, Board Committees, donor relations and stewardship. This position exercises initiative, judgment, and discretion in addressing the needs and requirements of the office operations, Foundation Board, and donor stewardship. The position requires acute attention to detail, diplomacy, confidentiality, collaboration and the ability to work under pressure in a fast-paced environment. The position requires management of competing priorities while meeting established deadlines in support of the Foundation.

Requirements

Compose business correspondence independently using good business vocabulary
Demonstrated excellent and concise written and oral communication skills
Skilled in using Microsoft Office Suite – Word, Excel, PowerPoint, and Outlook – and experience in performing mail merge.
Knowledge of Raiser’s Edge NXT database or other fundraising database system.
Possess a thorough understanding and adherence of department policies and guidelines governing confidentiality of employee files and transactions.
Professionalism and ability to safeguard sensitive and confidential information.
Ability to work with minimum supervision, manage multiple priorities simultaneously and function collaboratively in a team environment.
Must be comfortable in handling stressful situations; helpful and pleasant under difficult and unpredictable circumstances.
Ability to interact with senior leadership as well as external donors in a professional manner at all times.
Able to resolve administrative situations or problems in the absence of supervisor.
Able to make judgments and decisions to keep office functioning smoothly in absence of supervisor.
Excellent planning, organizational, and technical troubleshooting skills.
Ability to work occasional evenings or weekends as needed for events and projects.
Associate Degree or equivalent course work
Five (5) years of administrative support experience; or an equivalent combination of education and experience to successfully perform the essential duties of the job.
Intermediate skill level in Microsoft Office – Word, Excel, PowerPoint and Outlook.

Nice To Haves

Bachelor’s Degree in Business, or related field
Above requirements plus one (1) or more years in a higher education environment.
Advanced skill level in Microsoft Office – Word, Excel, PowerPoint and Outlook.
One (1) year of Raiser’s Edge database experience.
Microsoft Office Certified Professional (MCP)

Responsibilities

Manage the main office phone lines, deliver and process office mail, and perform initial processing of all gifts including making gift deposits to the banks.
Assist with data and constituent information entry into Raiser’s Edge database, create solicitation mailing lists, and other information as needed related to donor relations in the database. Assist with Prospect research as requested and update the Raiser’s Edge NXT Database with research findings.
Draft and issue regular donor acknowledgement letters and stewardship communications in accordance with best practices for stewarding donors.
As requested, provide documents for year end tax receipts and create donor invoices for pledges.
Draft letters, memos, and other requested documents as needed in coordination with Executive Director.
Coordinates Foundation Board of Director meetings and committee meeting logistics and communications. Serves as scribe at Board meetings and Board committee meetings, maintains integrity of Board member records and information. Generates briefing reports for the Foundation Board as needed.
Project manage donor requests coordinating responses with appropriate staff member. Provide necessary information in order to meet the needs of donors. Document these observations in the Raiser’s Edge NXT Database.
Assist in creating donor communications, drafting content for printed materials, emails and other communications as needed for the San Jacinto College Foundation.
Monitor deadlines, follow up on delegated tasks and provide appropriate reminders. Coordinate mailings, meeting materials, or other distributions of information both internally and externally for San Jacinto College Foundation staff.
Other duties as assigned