Coordinator Ambulatory Clinic Unit

St. Charles Health System-posted 3 months ago
$20 - $26/Yr
Full-time
Bend, OR
Hospitals
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The Ambulatory Clinic Unit Coordinator provides clinic support to providers and clinicians through various administrative duties. This position directly interfaces with patients by offering direct support to ensure a seamless delivery of care. This position does not directly manage any other caregivers.

  • Provides daily support to clinical teams through non-clinical activities, ensuring smooth operations and efficient workflow.
  • Supports patient needs by coordinating transportation, assisting with financial aid applications and providing community resources.
  • Assists with patient calls, retrieves and prioritizes Medical Assistant voicemails to ensure proper patient support is provided.
  • Collaborates with the Patient Services and Scheduling teams to support registration, scheduling and other necessary functions.
  • Maintains inventory of office supplies and ensures timely replenishment.
  • Assists with paperwork and administrative tasks as instructed by the Medical Assistant.
  • Oversees daily internal collection and delivery of outgoing mail, FedEx and UPS packages and assists with document management tasks including processing RightFax communications.
  • Performs daily operational checks and safety inspections to ensure the clinic is prepared to see patients.
  • Conducts face-to-face or telephone interviews with patients, provides patients with appropriate questionnaires, and documents detailed past and present medical history into the electronic health record system.
  • Supports the vision, mission and values of the organization in all respects.
  • Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
  • Provides and maintains a safe environment for caregivers, patients and guests.
  • Conducts all activities with the highest standards of professionalism and confidentiality.
  • Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
  • Documents all patient care with proficiency in compliance with clinical policies, procedures and regulatory agencies.
  • May perform additional duties of similar complexity within the organization, as required or assigned.
  • High school diploma or GED.
  • 1 year healthcare experience.
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