Coordinating Manager - Level B
About The Position
Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Purpose of Position: This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.
Requirements
- Master's degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or
- Bachelor's degree from an accredited college or university in disciplines listed in “1” above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or
- A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor's degree or its educational equivalent.
Nice To Haves
- Managerial experience in a Medical Setting or Operator System/Call Center
- Proficiency in Microsoft Office - all programs
- PeopleSoft, Cisco Finesse Operator System
Responsibilities
- Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
- Provides administrative supervision for a health service program.
- Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
- Allocates staff on basis of workload, space, and available equipment.
- May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
- Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
- Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
- As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
- May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
- Ensures that compliance policies and procedures current and followed.
- Supervises the office administration and office record keeping activities of the department.
- Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
- Supervises the preparation and publication of operational manuals and procedures.
Benefits
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
