Coord I/Performance Improvement - Levine Cancer Institute

Atrium Health • Charlotte, NC

2d • Hybrid

About The Position

Responsible for supporting day to day quality management and performance improvement activities for assigned areas and collaborates with leadership to promote a culture of continuous quality improvement.

Requirements

• Bachelors Degree required; Masters Degree preferred.
• RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 2 years of employment.
• 4 to 6 years experience in healthcare or directly related field and 2 to 4 years leadership experience preferred.
• Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team.
• Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.

Nice To Haves

• Knowledge of Lean Concepts preferred.
• Oncology knowledge and project management experience preferred.

Responsibilities

• Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities.
• Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
• Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.
• Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.
• Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.
• Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
• Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
• Provides education and training on quality methodologies.
• Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees