Coord, Family Service

Save The Children • Concord, NC

116d • $16

About The Position

The Family Service Coordinator (FSC) manages a caseload of families participating in the Head Start and/or Early Head Start program, providing ongoing support, in partnership with families, that is responsive to their needs. The FSC develops trusting partnerships with families. You will support families in using family strengths to build skills for self-sufficiency, improved quality of life and parenting interactions that help children become ready for school and life. The FSC assists families in identifying and reaching their own goals. In collaboration from families, other program team members and community partners, and will support families in developing skills for leadership and advocacy for their children. You will document all family development services to show a clear picture of the families' needs, strengths and growth. You'll have direct responsibility for tasks associated with the Eligibility, Recruitment, Selections, Enrollment and Attendance (ERSEA) requirements of the Head Start Program Performance Standards, including the proper determination of family eligibility, ongoing recruitment and selection of families, preservation of full enrollment and support for regular attendance of children. As a front line representative of Save the Children, the FSC is required to ensure the safety and security of Head Start children and families with whom he/she has contact, and adhere to the agency's values of Accountability, Ambition, Collaboration, Creativity and Integrity.

Requirements

• Associate's degree in family and child development, early childhood development, social work or adult learning; or within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related field.
• Professional proficiency in MS Office suite.
• Professional proficiency in written and spoken English.
• Demonstrated knowledge of administration, budgeting, purchasing systems management, and public relations skills.
• Demonstrated experience developing consistent, stable and supportive relationships with young children.
• Proven ability to exercise professional judgment and evaluation before making decisions.
• Proven ability to establish and maintain effective working relationships with staff, children, parents and outside agencies.
• Demonstrated successful ability to communicate and collaborate with individuals and teams at all levels.
• Proven successful problem solving and time management skills.

Nice To Haves

• Bilingual preferred (English/Spanish or English).

Responsibilities

• Engage families as full partners in assessing their needs and strengths, and prioritizing their needs and interests according to their own values.
• Ensure that vacancies are filled within 30 days, eligibility is properly determined, enrollment includes 10% children with special needs, recruitment is active/ongoing and that funded enrollment is achieved and maintained.
• Support each family in developing a Family Partnership Agreement.
• Have regular home visits with families to build on competence in various areas including understanding attachment and child development.
• Make and consistently follow up on referrals related to Family Partnership Agreement goals.
• Strengthen community collaborations to support families by maintaining current knowledge of community resources.
• Promote a unified approach to sharing child information with families by engaging in joint planning with teachers and other specialists.
• Participate in multi-disciplinary team meetings.
• Meet program documentation requirements by maintaining accurate, objective, complete, timely and well-organized child and family records.
• Actively participate in opportunities for continuous professional development.

Benefits

• 10 days winter break and 5 days spring break, with additional 5 hours PTO, and 11 paid holidays.
• Competitive health care, dental and vision coverage for you and your family.
• Employer paid short term disability and long-term disability benefits.
• Health Savings Accounts (HSA) with company matching.
• Flexible Spending Accounts (FSA) for health care and dependent care.
• Agency paid life and accidental death and dismemberment benefits (AD&D).
• Parental/adoption, fertility benefits.
• Annual merit increases and/or additional incentives for eligible employees.
• Retirement savings plan with employer contributions (after one year).
• Health benefits and support through Calm and company-hosted events.
• Free and confidential assessments, short-term counseling, referrals, and follow-up services.
• Access to internal and external learning & development opportunities and mentorships.
• Certification and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree