Cooper Manager

Richland Library•Columbia, SC

2d•Onsite

About The Position

Richland Library is seeking to hire a Full-Time Manager at our Cooper location . Sample Duties: Effectively demonstrates characteristics of being enthusiastic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards. Greets customers & successfully ascertains individualized needs and/or requirements for each customer. Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner. Leads branch staff in effectively modeling enthusiasm and commitment to the Library’s mission, values, and strategic plan. Manages location Library open to the public 66 hours per week. Supervises staff of professionals and paraprofessionals. Responsible for keeping location adequately staffed at all hours branch is open. Carries out all personnel duties for branch; interviews, checks references and selects staff; trains and supervises professional and paraprofessional staff; prepares and conducts probationary and annual evaluations; approves employee leave and arranges for staff coverage in emergency situations. Identifies and addresses staff disciplinary problems and /or grievances under the direction of Director of Library Experience, Branches and other administrative personnel. Monitors technology and communicates effectively with appropriate staff when problems with technology occur. Responsible for overseeing operation and maintenance of Library building and grounds (HVAC, cleaning, lights, etc.), and responsible for dealing effectively with emergencies related to building and grounds; communicates with appropriate staff. Plans, recommends, and follows through with additions, changes and updates to facility, as appropriate; responsible for reprogramming or redesigning the physical layout and functionality of the branch, analyzing and responding to changing uses and needs. Resolves circulation problems; often requires dealing with complex circulation situations (out-of-county registrations, non-resident property owners, fines, and lost book problems); interprets and communicates Library policies and procedures to customers and staff. Cultivates partnerships and collaborations with appropriate entities, businesses, cultural and non-profit organizations, etc. Deals with difficult customer situations; requires enforcement of the Richland Library Code of Conduct and following guidelines established by security manager for Library. Supervises scheduling and use of meeting room. Responsible for evaluating and analyzing branch collection as part of an orderly collection development process; maintains current collection based on needs of customers. Conducts staff meetings and participates in staff training. Assists in budget preparation for branch. Assists in overall planning for branch, including possible expansion/relocation. Maintains statistical records and reports for branch. Provides readers advisory services. Plans and supervises programs for the branch. Makes administrative decisions for other branches in the absence of an on-site supervisor. Plans, develops, and conducts programs for and with community groups. Responsible for appropriate, effective utilization of volunteers. Keeps informed of professional developments; attends professional meetings. Represents the Library at community and group meetings. Develops and participates in special activities as assigned. Performs other associated duties as required or assigned.

Requirements

Eligible for or hold South Carolina Certification.
Two years of satisfactory professional library experience in library of recognized standing after receiving the degree.
Valid driver’s license with safe driving record.
Ability to perform job functions.

Responsibilities

Effectively demonstrates characteristics of being enthusiastic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards.
Greets customers & successfully ascertains individualized needs and/or requirements for each customer.
Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
Leads branch staff in effectively modeling enthusiasm and commitment to the Library’s mission, values, and strategic plan.
Manages location Library open to the public 66 hours per week.
Supervises staff of professionals and paraprofessionals.
Responsible for keeping location adequately staffed at all hours branch is open.
Carries out all personnel duties for branch; interviews, checks references and selects staff; trains and supervises professional and paraprofessional staff; prepares and conducts probationary and annual evaluations; approves employee leave and arranges for staff coverage in emergency situations.
Identifies and addresses staff disciplinary problems and /or grievances under the direction of Director of Library Experience, Branches and other administrative personnel.
Monitors technology and communicates effectively with appropriate staff when problems with technology occur.
Responsible for overseeing operation and maintenance of Library building and grounds (HVAC, cleaning, lights, etc.), and responsible for dealing effectively with emergencies related to building and grounds; communicates with appropriate staff.
Plans, recommends, and follows through with additions, changes and updates to facility, as appropriate; responsible for reprogramming or redesigning the physical layout and functionality of the branch, analyzing and responding to changing uses and needs.
Resolves circulation problems; often requires dealing with complex circulation situations (out-of-county registrations, non-resident property owners, fines, and lost book problems); interprets and communicates Library policies and procedures to customers and staff.
Cultivates partnerships and collaborations with appropriate entities, businesses, cultural and non-profit organizations, etc.
Deals with difficult customer situations; requires enforcement of the Richland Library Code of Conduct and following guidelines established by security manager for Library.
Supervises scheduling and use of meeting room.
Responsible for evaluating and analyzing branch collection as part of an orderly collection development process; maintains current collection based on needs of customers.
Conducts staff meetings and participates in staff training.
Assists in budget preparation for branch.
Assists in overall planning for branch, including possible expansion/relocation.
Maintains statistical records and reports for branch.
Provides readers advisory services.
Plans and supervises programs for the branch.
Makes administrative decisions for other branches in the absence of an on-site supervisor.
Plans, develops, and conducts programs for and with community groups.
Responsible for appropriate, effective utilization of volunteers.
Keeps informed of professional developments; attends professional meetings.
Represents the Library at community and group meetings.
Develops and participates in special activities as assigned.
Performs other associated duties as required or assigned.