Cooler Service Technician, Lead

Coke Florida Careers•Daytona Beach, FL

43d

About The Position

As a Coke Florida Cooler Service Technician Lead, you will be responsible for performing mechanical services on cold drink equipment at customer accounts. Lead cooler service technicians will assist with the coaching, training, development, and onboarding of new members of the cooler service teams.

Requirements

High school diploma or GED required
1+ years of general technical experience required
Prior diagnostic troubleshooting
Demonstrated mechanical, technical and electrical aptitude
Basic computer and analytical skills
Valid driver's license and driving record within MVR policy guidelines
Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the Lead Cooler Service Technician position.

Nice To Haves

Refrigeration/HVAC trade or vocational certification preferred
1+ years of refrigeration/HVAC experience preferred
Plumbing experience preferred
HVAC certification preferred
CCNA fundamentals certification preferred

Responsibilities

Maneuver equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance
Keep all refrigeration equipment in proper operating condition
Maintain positive customer relationships
Prepare equipment in accordance with company standards
Ensure vehicle has appropriate levels of parts inventory
Maintain clean and safe work area
Backfill and support for Field Service Supervisor’s paid time off
Advanced trouble shooting and subject matter expert for Freestyle, McDonalds, vending, coolers, credit card readers, and legacy fountain equipment
Conduct and verify inventory on technician vehicles (same as Field Service Supervisor)
Accident investigation point person when Field Service Supervisor is unavailable
Take on special assignments and projects as directed by Field Service supervisor, i.e., parts to be added for new customers; set section, shelf, bin on technician vehicles; review Excess and Obsolete parts inventory
Backup and/or point person for resolving CCNA disputed invoices
Work in cross functional groups to seek resolution to customer issues (dispatch, parts, CCNA)
Train and support sales associates in basic equipment knowledge
Must follow all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc.