Central Market Dallas Cooking School Lead Instructor- Full-Time

H-E-B•Dallas, TX

36d

About The Position

Central Market is seeking a Cooking School Lead Instructor with availability to include days, evenings, and weekends to handle the freshest quality ingredients. The Cooking School Lead Instructor works under general supervision. They will apply advanced skills in procedures, techniques, tools, materials and/or equipment appropriate to area of specialization. They will rely on experience and judgment to plan and accomplish assigned goals, duties and tasks, and they will serve as a resource to others in the resolution of complex problems and issues. Mastery of specialized subject matter knowledge required.

Requirements

8+ years of experience in the area of specialization
Knowledge of department product, food preparation and equipment required
Must be able to function in a fast-paced retail environment
Must be able to lift and carry to 75 pounds on regular basis up to 500 feet in distance
Must be able to stand, walk, bend, reach, kneel, squat, and reach overhead and side to side throughout shift
Must possess hand/finger dexterity
Must be able to safely maneuver around moving mechanical parts; high, precarious places; and extreme temperatures
Must be able to work in a cooler environment on a regular basis and in an extreme cold environment on an occasional basis
Must be able to work in extreme heat from ovens and fryers
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles
The noise level is usually moderate; rarely exposed to extreme noise

Nice To Haves

Culinary school coursework/degree, related education or experience preferred
An extensive knowledge of food and culinary trends is preferred
Supervisory experience preferred

Responsibilities

Research and observe culinary trends to aid in selection of class instructors, menus for Partner-taught classes, and background information for team meetings prior to classes
Alongside Cooking School Manager, conduct cooking school Partner training
Address Cooking School customer concerns as requested by the Cooking School Manager
Assist in recipe testing
Complete reports as requested by Cooking School Manager
Assist in maintaining sanitation for entire kitchen area
Assist Cooking School Manager in supervising up to 5 employees
Convey a contagious level of enthusiasm for food
Develop and maintain broad food industry expertise
Understand the impact of trends and events on the Central Market customer preferences
Help other Partners understand food industry practices and new developments
Recognize and respond to the underlying feelings and concerns expressed by customers (e.g., respond to tone, emotion, context and nonverbal cues)
Assist in aligning Central Market offerings with customer needs and preferences
Provide a level of customer service that enhances Central Markets reputation
Internalize customer feedback or trends and provide innovative ideas to meet their future needs
Establish Central Market as the trusted food resource of choice for customers
Promote a risk free and enjoyable cooking school experience
Bring to bear the appropriate knowledge and expertise in making decisions
Advance problems toward resolution when encountering ambiguity or uncertainty
Make timely decisions on a wide array of problems/issues
Communicate clear expectations for assignments
Delegate responsibility to appropriate Partners
Provide the resources, information, authority and support needed to achieve objectives
Remove obstacles in order to move the work forward
Hold people accountable for achieving their goals
Express oneself effectively in one-on-one conversations and small groups
Develop content and level of detail in verbal communications to meet others' needs and accomplish results
Actively engage the audience's interest during presentations
Gauge audience reaction during presentations and make appropriate adjustments
Create and use technology/audiovisual aids smoothly and effectively
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations
Ability to write reports business correspondence and procedure manuals
Collaborate as a team player by inviting and building upon ideas and input of others
Respond resourcefully and constructively to new demands, priorities and challenges or obstacles (e.g. looked for new solutions)
Ability to calculate figures and amounts such as discounts, interest and commissions