Cookie Crew

Insomnia Cookies • Huntington, WV

305d

About The Position

As a member of the Cookie Crew at our new Huntington, WV store located at 1544 3rd Avenue, Huntington, WV 25701, you will be the point person at the front of the store for interacting with our customers, and you will also get to bake all of our awesome Warm and Delicious cookies. You will greet guests, take their orders, and ensure they have a warm experience both in person and over the phone. Additionally, you will be responsible for baking cookies, packaging delivery orders, handling cash, and maintaining the cleanliness of the bakery.

Requirements

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Benefits

• Flexible part-time work schedules
• Pay-on-Demand (get paid daily for your total shift earnings from the day before)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed