Cookie Crew

Insomnia Cookies•Strongsville, OH

2d•Onsite

About The Position

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country. As a member of the Cookie Crew, you are the ultimate Insomniac, responsible for interacting with customers at the front of the store and baking Warm and Delicious cookies at the new Strongsville, OH location.

Requirements

Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States

Nice To Haves

At least 6 months of experience in a customer service focused role
Personable, genuine, outgoing demeanor
Customer service focused and a willingness to exceed guest expectations
Great communication, organizational and math skills

Responsibilities

Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Cleaning, sanitizing, and maintaining the bakery including other duties as assigned

Benefits

Flexible part-time work schedules
Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE COOKIES with every shift!

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