Cook - Harwood

Wingstop•Dallas, TX

16h

About The Position

A Restaurant Cook is responsible for preparing quality food that tastes great and is consistent from day to day and follows Wingstop operational standards and requirements. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation, maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.

Requirements

Must have an outgoing and positive attitude in dealing with guests.
Must work well with others and support the Wingstop Team.
Must have a proven ability to work well under pressure and at a fast pace.
Must listen well to team members and provide feedback.
Must be willing to assist all other positions when necessary.
Ensure the safe handling procedures are always followed at all times.
Must have up-to-date knowledge of all products and procedural changes.
Responsible for opening and/or closing the restaurant.
Must be able to practice safe cooking procedures.
Must quickly scan, follow the cash management process, and comprehend the order tickets.
Must be able to accurately coordinate the cooking time of Bone-In Wings, Boneless Wings, and Boneless Strips and fries with the corresponding timer.
Must be able to sauce, season, and package all orders according to Wingstop standards.
Ability to thoroughly understand and follow instructions on how to properly and safely use chemical cleaning products.
Work to better the guest experience by asking for add-on sales that will complement their order.
Guest service mentality: has a genuine desire to serve the customer guests
Maintains a calm, tactful demeanor when dealing with difficult situations
Manages multiple projects and timelines with a sense of urgency and follow-through
Well-organized and detail-oriented
Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement
Has an outgoing personality
Strong work ethic
Maintains regular and predictable attendance
Must be 18 years or older
Must have reliable transportation

Nice To Haves

High School diploma preferred
Some hospitality experience preferred

Responsibilities

Greet all guests in a timely manner.
Handle all orders and inquiries in a friendly and professional manner.
Ensure that we provide a quality product to all guests with quick and friendly service.
Immediately notify the Manager of all guest issues or complaints.
Resolve low-level guest issues with efficiency and a positive attitude.
Immediately notify the Manager of all safety, sanitation, or employee issues.
Accurately count the number of Bone-In Wings, Boneless Wings, and Boneless Strips needed for each order, portion them out to the correct sauce bowls, and cook and prepare them in the proper fryers and baskets.
Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment.
Ring in all sales through the POS system.
Keep the interior and exterior of the restaurant clean and staged.