Cook

Royal Sonesta Downtown Chicago, IL•Berwyn, IL

12d•$27 - $28

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Cook sets the tone for Sonesta’s mission by always going above and beyond for our guests and coworkers. The role’s primary responsibility is to prepare and produce food orders according to quality standards. The Cook shall maintain a safe work environment and follow established sanitation and safety standards. The ideal candidate has a passion for hospitality and providing exceptional guest service. Job Description Operational/Functional Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings, and other food items prepared in the broiler and sauté stations, as well as the grill and other stations as needed. Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sautéing, in the preparation of all menu items. Strategy and Planning Ensures daily production chart is properly filled out to standards. Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations. Ability to read and perform Use Record Specifications. Ensure all equipment in working areas is clean and in proper working condition. Reads and employs math skills to appropriately prepare items according to recipes. Requires stamina for standing and strength for lifting and moving products. Perform other duties as assigned. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Requirements

Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Strong communication skills
Appropriate professional appearance and demeanor
Have experience working in a similar (or translatable) environment
Strong attention to detail.
Able to prioritize and multi-task.

Responsibilities

Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings, and other food items prepared in the broiler and sauté stations, as well as the grill and other stations as needed.
Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest.
Visually inspects, selects and uses only food items ideal for sautéing, in the preparation of all menu items.
Ensures daily production chart is properly filled out to standards.
Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
Ability to read and perform Use Record Specifications.
Ensure all equipment in working areas is clean and in proper working condition.
Reads and employs math skills to appropriately prepare items according to recipes.
Requires stamina for standing and strength for lifting and moving products.
Perform other duties as assigned.
Consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone
Treat colleagues with respect and dignity
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.