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The position involves understanding and responding to internal guests' needs while communicating in a friendly, respectful, and understandable manner. The role requires providing consistent, timely, and accurate information, and finding answers when unsure. Employees are expected to use outlined service behaviors when encountering guests and to meet expected service delivery times as defined by the department's service standards. Teamwork is essential, as cooperation with employees within the department and other departments is required. The individual must speak positively about the company, co-workers, and guests. Responsibilities include the fast and clean servicing of all menu items to restaurant service personnel, ensuring uniformity in each order sent out, and controlling food production, which includes proper cooking methods, times, temperatures, and ensuring sanitation, handling, and storage of prepared foods and leftovers. The role also involves preparing for rush periods of work without falling behind and performing related duties as requested or required.