Cook Intermediate- Full Time, AC Burger Co. (Harrah's Atlantic City)

About the position

The position involves understanding and responding to internal guests' needs while communicating in a friendly, respectful, and understandable manner. The role requires providing consistent, timely, and accurate information, and finding answers when unsure. Employees are expected to use outlined service behaviors when encountering guests and to meet expected service delivery times as defined by the department's service standards. Teamwork is essential, as cooperation with employees within the department and other departments is required. The individual must speak positively about the company, co-workers, and guests. Responsibilities include the fast and clean servicing of all menu items to restaurant service personnel, ensuring uniformity in each order sent out, and controlling food production, which includes proper cooking methods, times, temperatures, and ensuring sanitation, handling, and storage of prepared foods and leftovers. The role also involves preparing for rush periods of work without falling behind and performing related duties as requested or required.

Responsibilities

• Understands and responds to internal guests needs.
• Communicates in a friendly, respectful and understandable manner.
• Politely gives consistent, timely and accurate information and finds answer when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department's service standards.
• Is a team player, cooperates with employees within the department as well as other departments.
• Speaks positively about the company, co-workers and guests.
• Responsible for the fast and clean servicing of all menu items to the restaurant service persons.
• Controls food production to include proper cooking methods, times, and temperatures.
• Insures sanitation, handling and storage of prepared foods and leftovers.
• Prepares for a rush period of work without getting behind.
• Performs related duties as requested or required.

Requirements

• Open/Knowledge of kitchen sanitation and operation and maintenance of kitchen equipment.
• Basic knowledge of food preparation techniques.
• Six months experience as a cook's helper preferred.
• Must be familiar with all phases and operations of the kitchen.