Kitchen - Cook II

Human Resources•Koloa, HI

1d•Onsite

About The Position

Koa Kea Hotel & Resort, a luxury oceanfront destination on Poipu Beach, Kauai, Hawaii, is seeking a Cook II. The hotel aims to provide guests with memorable experiences through proactive service. Pacific Hospitality Group, the parent company, operates with an owner/operator approach, focusing on long-term growth and enriching lives. Their guiding principles include Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment. The role involves maintaining warm guest relations, responding to individual guest needs, and ensuring high-quality food preparation and presentation.

Requirements

Knowledge of the English language to effectively communicate with guests, associates, and vendors.
Knowledge of all hotel departments and functions.
Good mathematical and computer skills.
Ability to actively listen to others.
Ability to lift and pull a minimum of 50 pounds.
Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Ability to be a team player.
Ability to tolerate moderate amounts of walking.

Responsibilities

Maintain warm, hospitable guest relations in all guest contact.
Responding to individual guest needs as they occur.
Greet all guests in a warm and enthusiastic manner.
Write and execute prep lists for responsible station.
Prepare menu items as ordered.
Ensure the quality and presentation of the menu items going to the guests are checked prior to release to the server.
Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
Thoroughly completes projects and assignments professionally with care.
Prepare all set-up items for the next shift
Maintain all health and safety standards.
Other duties as assigned.
Report all items in need of repair to supervisor and maintain equipment used in work.
Protect guest safety and well-being.
Adjusts to high pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him/her self (acts and dresses) professionally at all times; sets standards for all.
Expresses ideas and conveys information clearly, effectively, and professionally.
Works to resolve disagreements and is respectful of peers and co-workers.
Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures.