COOK II - SUNSET GRILL - FT

Seminole Gaming•Coconut Creek, FL

20h

About The Position

The incumbent assists with preparation of foods in the Sunset Grill. All duties are to be performed in accordance with the departmental and Seminole Casino policies, practices and procedures. SERVICE INITIATIVE: Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused Treat Guests with a sense of caring and individuality while effectively identifying their specific needs Inform Supervisor of Guest needs which may require special accommodations Show special recognition of frequent Guests Maintain a safe, clean and comfortable environment for Guests at all times Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return Present a neat, clean and well-groomed appearance at all times Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility Promote positive public relations and create an enjoyable atmosphere for all Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations Maintain a professional and positive relationship with vendors, Guests and co-workers Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations

Requirements

High school diploma or GED required.
Must possess a knowledge of sanitation and quality food preparation techniques.

Nice To Haves

A culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience.

Responsibilities

Assists with preparation of foods in the Sunset Grill.
All duties are to be performed in accordance with the departmental and Seminole Casino policies, practices and procedures.
Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused
Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
Inform Supervisor of Guest needs which may require special accommodations
Show special recognition of frequent Guests
Maintain a safe, clean and comfortable environment for Guests at all times
Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
Present a neat, clean and well-groomed appearance at all times
Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
Promote positive public relations and create an enjoyable atmosphere for all
Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
Maintain a professional and positive relationship with vendors, Guests and co-workers
Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations