Cook II - Steakhouse

Hard Rock Hotel & Casino Ottawa•Coconut Creek, FL

1d•Onsite

About The Position

Under the direction of the Chef, the incumbent assists with preparation of foods in assigned kitchen outlet. All duties are to be performed in accordance with departmental and Seminole Casino Coconut Creek policies, practices and procedures, as well as within the framework and intent of the Seminole Casino Coconut Creek. The company emphasizes a strong commitment to service, treating every visitor as a Guest with pride and aiming for unparalleled service. This involves creating a fun-filled, entertaining, and exciting environment, focusing on being Fast, Fun, Friendly, Fresh, and Focused.

Requirements

Obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations
Pass a Credit Check
Pass a Criminal Background Check

Responsibilities

assists with preparation of foods in assigned kitchen outlet.
Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused
Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
Inform Supervisor of Guest needs which may require special accommodations
Show special recognition of frequent Guests
Maintain a safe, clean and comfortable environment for Guests at all times
Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
Present a neat, clean and well-groomed appearance at all times
Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
Promote positive public relations and create an enjoyable atmosphere for all
Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
Maintain a professional and positive relationship with vendors, Guests and co-workers
Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations