COOK II - PASTRY

Seminole Gaming•Coconut Creek, FL

6d•Onsite

About The Position

OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. JOB SUMMARY: The incumbent in this position is responsible for providing superior service to both the internal and external guests. The successful candidate will report to the Pastry Chef and their primary responsibilities will include bulk pastry work, and to assist other cooks, Sous Chef, Room Chef, Executive Sous Chef, and the Executive Chef in the efficient operation of the kitchen and of assigned management. The successful candidate has a passion for the production of fine pastries, such as, but not limited to: classic tart dough, puff pastry, multilayered cakes, bite-sized petit fours, different varieties of breads, and pound cakes. The successful candidate will constantly seek to surprise and delight each and every one of our guest with their creations. At least 2 years of bakery and pastry experience required.

Requirements

Knowledge of and ability to prepare all manners of baked goods and pastries.
Ability to prepare bulk bakery and pastry items in addition to small-batch creative bakery and pastry items.
Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
These skills and abilities are typically acquired through two years of experience.
Previous bakery and pastry experience required.

Nice To Haves

Completion of a Culinary Arts Degree or recognized apprenticeship experience preferred.

Responsibilities

Provides superior customer service, positively interacts with customers and employees.
Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders, and fryers.
Assist with preparation of food.
Assists all stations and respective lines as necessary.
Ensures that items are fully stocked and equipment is in good working condition.
Ensures the proper storing of any foods, including those from a previous function.
Ensures the proper closing down of work stations.
Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.
Ability to inspect and maintain all areas for which they are responsible.
Ability to review and comprehend all necessary documentation.
Ability to effectively and efficiently move around work area.
Ability to lift, move and push/pull items up to 50 pounds.
Ability to communicate effectively with customers and all levels of employees.
Must be flexible to work varying shifts and time schedules as needed.
Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused
Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
Inform Supervisor of Guest needs which may require special accommodations
Show special recognition of frequent Guests
Maintain a safe, clean and comfortable environment for Guests at all times
Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
Present a neat, clean and well-groomed appearance at all times
Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
Promote positive public relations and create an enjoyable atmosphere for all
Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
Maintain a professional and positive relationship with vendors, Guests and co-workers
Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations