Cook Class Associate Server

Eataly North America•Santa Clara, CA

10h•Onsite

About The Position

The Scuola Associate supports the La Scuola experience by promoting memorable, fun, and entertaining educational experiences to guests through event support and exceptional customer service. This role involves warmly welcoming guests, assisting the Chef during scheduled classes and events by anticipating their needs, and setting up the dining area with the proper floorplan, silverware, glassware, and marketing materials. The associate will also prepare La Scuola workstations with all ingredients and necessary equipment for each guest, serve meals and pour beverages, accurately noting any dietary accommodations. Additional kitchen duties include preparing and setting up food stations for events, as well as cleaning and sanitizing the kitchen area, including removing all dirty materials like dishes, glassware, silverware, tableware, pots, pans, and other cooking utensils. The position also requires executing side work and closing duties such as polishing silverware/glassware, restocking beverages, aprons, and napkins, and assisting with storage organization and other projects as needed. The role reports to the Education and Events Manager.

Requirements

Excellent guest service attitude with a welcoming and confident demeanor
Ability to learn, retain and share Eataly knowledge
High school graduate or equivalent
Basic math skills
Excellent communication skills
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays. Open availability Monday - Sunday is preferred.
Ability to lift up to 50 pounds.
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Nice To Haves

Previous retail and/or restaurant experience preferred

Responsibilities

Warmly welcome guests attending consumer and private events at La Scuola.
Support the Chef during scheduled classes and events by anticipating their needs and that of the La Scuola guests.
Setup dining area with the proper floorplan, silverware, glassware, and marketing materials based on event format.
Prepare La Scuola workstations with all ingredients and necessary equipment for the class or event for each guest.
Serve meal prepared by Chef during events to each guest accurately noting any dietary accommodations and courses during events, along with pouring beverages.
Prepare and setup of food stations for events.
Clean and sanitize the kitchen area in coordination with Chef to prepare for the next phase of the event, including removing all dirty materials including but not limited to dishes, glassware, silverware, tableware pots, pans and other cooking utensils during classes and events.
Execute side work and closing duties including polishing silverware/glassware, restocking of beverages, aprons, napkins, and anything else needed in La Scuola.
Help with storage organization and other projects or duties, as needed.