COO

Mai Placement • Brooklyn, NY

4d • $200,000 - $275,000

About The Position

COO - Healthcare Services Brooklyn, NY 200 - 275K DOE Lead Growth. Drive Excellence. Empower School-Based Impact. We’re seeking a Chief Operating Officer (COO) to lead and scale the school-based services division of a fast-growing, mission-driven organization focused on autism and education. This role offers the rare opportunity to bring strategic leadership, operational rigor, and compassionate oversight to a team that delivers critical services in school settings. You’ll partner directly with executive leadership to elevate service quality, streamline operations, and enhance cross-functional collaboration—all while preserving the heart and mission of the work. Position Overview As COO of the School Services Division, you will oversee all day-to-day operations related to school-based clinical services, including program delivery, staffing, compliance, and integration with back-office functions. You’ll manage a team of directors and mid-level managers while aligning service delivery with broader organizational goals. This role demands both big-picture thinking and hands-on execution. You’ll be responsible for driving growth, improving systems, and supporting high-quality services in both public and private school settings. You’ll work closely with internal departments including HR, finance, and recruitment, and ensure compliance with DOE, NYSED, and other regulatory agencies.

Requirements

• Senior leadership experience in school-based clinical services , special education , related services , or ABA/healthcare delivery within schools
• Deep familiarity with DOE , IEP processes , CPSE/CSE workflows , and school compliance standards
• Skilled at managing cross-functional teams , improving systems, and scaling operations
• Technologically fluent and excited about AI-driven tools and innovation in education
• Highly collaborative , emotionally intelligent, and able to build trust with diverse teams
• Comfortable making strategic decisions while remaining grounded in service-level detail
• Strong project management and change management abilities

Nice To Haves

• Experience with EOS or similar operational frameworks is a plus

Responsibilities

• Lead, mentor, and hold accountable directors and managers across all school service lines
• Oversee day-to-day operations for programs delivered in public and private school settings
• Partner with finance, HR, and compliance teams to ensure operational alignment and integrity
• Build and implement systems for service tracking, reporting, and operational efficiency
• Ensure compliance with DOE/NYSED guidelines and other relevant regulatory frameworks
• Identify and lead key initiatives to improve quality, retention, and client satisfaction
• Collaborate with recruitment and training teams to ensure proper staffing and onboarding
• Drive annual goal-setting, monitor KPIs, and report on divisional performance
• Act as a cultural steward and strategic partner across the leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed