Conversational AI Designer - REMOTE
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Conversational AI Designer. In this role, you will play a pivotal part in transforming customer experiences through innovative AI solutions. Your ability to design seamless conversational interfaces will significantly enhance communication across various platforms. You will work autonomously, engage with clients, and apply your expertise in AI technologies to create meaningful interactions. This position requires a proactive mindset and the capacity to adapt in a fast-paced environment, making it ideal for those who thrive on challenges and ownership.
Requirements
- 5+ years of experience in conversational design in fast-paced environments.
- Hands-on experience with Google Dialogflow, Amazon Lex, Tensorflow, IBM Watson, or Microsoft Bot Framework.
- Familiarity with Gen AI design techniques.
- Strong grasp of NLP fundamentals and machine learning concepts.
- Excellent communication, time management, and leadership skills.
- Ability to work independently with minimal guidance.
- Demonstrated ability to multitask effectively in dynamic settings.
- Strong interpersonal skills for building rapport with clients and teams.
- Bachelor's Degree in HCI, technology, design program, or related field.
Responsibilities
- Design and develop conversational AI solutions using Google CCAI.
- Interface with clients to develop user journeys and influence decision-making through AI.
- Create sample dialogs and prototypes for voice and digital interactions.
- Establish conversation design best practices and reusable patterns.
- Guide the identification of intents, phrases, entities, and contexts.
- Apply NLP/NLU concepts and practices to the conversational design process.
- Collaborate with developers on integrating data into experience design.
- Participate in playback sessions, QA reviews, and go-live support.
- Analyze data to identify trends and optimize conversational performance.
- Support ongoing monitoring and improvement of deployed AI products.
Benefits
- Medical, dental, vision insurance.
- Tax-advantaged health care accounts.
- Financial and income protection benefits.
- Paid time off (PTO) and wellness time off.
- Participation in an annual incentive program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
