ML Convention Sales Coordinator FT/DA $50K to $82,500

Mille Lacs Corporate VenturesOnamia, MN
$50,000 - $82,500Onsite

About The Position

The Convention Sales Coordinator plays a vital role in driving group business and ensuring flawless execution of meetings, conventions, trade shows, and special events. Working as part of a unified team, this role involves flexing between sales engagement, event planning, and cross-department collaboration to deliver exceptional guest experiences. Ideal for a hospitality professional who thrives in a fast-paced, team-oriented environment, this position offers the opportunity to grow in both strategic sales and operational planning while making a meaningful impact.

Requirements

  • Communicate clearly and professionally, with a strong coordination mindset and service-first approach.
  • Stay organized and attentive to detail while managing multiple moving parts.
  • Collaborate confidently across departments and engage respectfully with senior leaders and tribal representatives.
  • Bring experience in hospitality, events, or administrative coordination with a focus on operational excellence.
  • Anticipate needs, follow through on commitments, and keep documentation accurate and up to date.
  • Present event spaces and services in a polished, informative, and Guest-ready manner.
  • 3–5 years of hospitality experience, with 2+ years in banquet, catering, convention services, sales, or event planning.
  • Proven experience coordinating and executing events from planning through completion.
  • Strong communication, organization, and detail orientation.
  • Proficiency in Microsoft Office.
  • Must be able to secure a license from Gaming Regulatory Authority (GRA).
  • Responsible for following all relevant Detailed Gaming Regulations (DGR’s).

Nice To Haves

  • Familiarity with CRM/sales tools (Cvent, Delphi, etc. a plus).

Responsibilities

  • Solicit, negotiate, and confirm bookings for corporate, tribal, association, and departmental events.
  • Build and manage proposals, contracts, and BEOs aligned with guest goals.
  • Conduct site tours and present the full range of venue offerings.
  • Identify new markets and nurture existing accounts to drive business.
  • Track leads and communications using CRM and sales systems.
  • Analyze trends to inform sales strategy and forecasting.
  • Contribute to annual budgeting and monitor sales-related expenses.
  • Achieve revenue, room night, and performance KPIs.
  • Serve as a primary contact from inquiry to post-event wrap-up.
  • Coordinate logistics with hotel, AV, catering, entertainment, and other departments.
  • Ensure event delivery aligns with Grand Casino brand standards.
  • Maintain accurate planning records accessible to all stakeholders.
  • Document and communicate client needs, preferences, and special considerations.
  • Support on-site presence for tours, pre-con meetings, and day-of execution.
  • Collaborate with fellow Coordinators to balance workloads and project priorities.
  • Provide timely, thoughtful support to clients, planners, and internal teams.
  • Recommend enhancements and upsell opportunities that elevate event quality.
  • Represent the Grand Casino brand at trade shows, tours, and client meetings.
  • Foster a service-first culture rooted in our Seven Core Values.

Benefits

  • Weekly pay + competitive salary
  • Real responsibility and a voice at the table
  • Mentorship from leaders who want to see you succeed
  • Career paths to sales, event planning, or hospitality leadership
  • Premium medical, dental, and vision insurance
  • 401(k) with match
  • Paid parental leave
  • Tuition reimbursement
  • PTO
  • Birthday and anniversary recognition
  • Support from a team that values your time and growth
  • A workplace grounded in seven values we actually live by: Wisdom, Love, Respect, Truth, Humility, Bravery, Honesty
  • A servant leadership model that empowers your voice and and vision
  • Clear goals, regular feedback, and a team that’s got your back
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