Convention Houseperson Wcc- Full Time (Harrah's Atlantic City)
About The Position
Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Responsible for setting up all function rooms according to specifications on convention/group resumes and banquet event order function sheets. Ensures tablecloths set for meeting functions are acceptable. Maintains an adequate supply of ice, glasses, etc. at meeting functions. Breaks down room and removes equipment or supplies to the appropriate storage facility. Provides prompt service for removal of used glasses at meeting functions. Maintains proper storage of meeting and banquet equipment. Reports any discrepancies or repairs to the Lead Convention Houseperson. Maintains all function rooms and storage areas in a clean, orderly fashion; including all walls, rugs, brass, tables, chairs, speaker platforms and other equipment used for banquet functions. Operates motorized vehicles, e.g. electric pallet jack, electric forklift.
Requirements
- Physically strong, able to lift
- Experience not required
Responsibilities
- Setting up function rooms according to specifications
- Ensuring tablecloths are acceptable
- Maintaining an adequate supply of ice and glasses
- Breaking down rooms and removing equipment
- Providing prompt service for removal of used glasses
- Maintaining proper storage of equipment
- Reporting discrepancies or repairs
- Maintaining cleanliness of function rooms and storage areas
- Operating motorized vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
