Convenience Store / Gas Station Supervisor- Wild Horse Pass Chevron- Chandler, AZ

Gila River Business Enterprises•Chandler, AZ

5d•$17

About The Position

This position assists the Store Manager with daily store activities and oversees the store operation in the absence of the Store Manager. The Supervisor provides top quality service and assistance to customers; coaches store employees and works with the Store Manager to maintain a safe, cost-effective, and profitable store.

Requirements

High school diploma or equivalent (GED).
1 year of previous work experience in retail, convenience store environment.
Must possess a valid AZ driver's license.
A satisfactory result obtained through a test for illegal drugs is a requirement of employment.
Must acknowledge and agree to maintain a drug-free workplace as a condition of employment.
Possess strong customer service and professional etiquette skills.
Ability to communicate information and ideas in a clear and understandable manner.
Ability to deal with customers, unanticipated problems or events using standard procedures.
Reading, writing, basic math, and verbal communication skills required.
Ability to multitask, be a self-starter, and complete tasks in a timely manner.
Ability to establish and maintain effective working relationships with co-workers.
Possess strong interpersonal and communication skills.
Computer skills in the use of POS equipment.
Ability to accurately operate a variety of electronic equipment that may include cash registers or scanners; gas consoles; credit card, money order or lottery machines; car washes; hot or cold or beverage dispensers, hot dog cookers and microwave ovens.

Responsibilities

Provides and coaches store employees to provide excellent customer service
Greets customers on entering the store and thanks customers as they leave.
Gives assistance and offers suggestions or recommendations to the customer.
Resolves or assists to resolve routine customer concerns within established guidelines.
Reports to work on time and follows the dress and appearance code.
Assists the team in maintaining an awareness of overall store and property conditions
Notifies the Store Manager of any equipment failure or maintenance/supply needs
Performs or directs store employees to perform a variety of general housekeeping duties
Monitors and ensures that store product areas (including gasoline, merchandise, and food service) are stocked, rotated, and displayed
Prepares or assists in preparing merchandise orders.
Prepares and ensures food items are prepared according to menus and recipes with proper weights, holding times and temperatures
Uses (and coaches store employees to use) suggestive selling and other techniques to maximize sales.
Ensures all shift sales are completed in accordance with government regulations and Company policies and procedures
Keeps accurate cash, sales, food cost, payroll and inventory control records and accounts for variances.
Assists with or completes all appropriate daily paperwork required to perform the banking function and daily deposit as directed by the Store Manager
Follows vendor check-in procedures and accounts for quality and quantity of merchandise received during vendor deliveries.
Notifies the Store manager of any sales, cash, inventory, or operating discrepancy.
Follows Company guidelines for taking items for store use (such as cleaning supplies) or for product breakage or spoilage.
Oversees the activities of store employees as directed by the Store Manager.
Helps coach and train new employees to carry out their duties in accordance with Company operating, conduct and performance standards.
Assists with scheduling and assigning duties to store employees.
Assists with counseling of employees; provides feedback to help employees improve performance and gives input on performance reviews.
Follows and ensures store employees follow all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business.
Assists management in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, merchandise, gasoline, equipment, and property.
Reports all incidents and equipment malfunctions (employee or customer injury, gas drive-off, theft, property damage, chemical release, improper waste disposal, etc.) to the Store Manager.
Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring.
Assists in the preparation of periodic sales, merchandise or operating reports as directed by the management.
Takes inventory (or readings) of stock to identify items to be reordered or replenished; monitors environmental readings.
Performs duties associated with shift change such as counting the cash drawer and completing end of shift/shift change reports.
Reviews and verifies employee paperwork and timekeeping records to ensure accuracy and completeness.