Convenience Store Attendant

Fort Sill Apache Companies•Anadarko, OK

5d•Onsite

About The Position

Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of providing exceptional service at all times Operate point-of-sale equipment accurately and in a timely manner to leave a positive impression on the customer Accept and stock inventory upon arrival Ensure shelves and coolers are amply stocked to provide optimal customer experience Meet established cleaning standards to provide a clean and comfortable facility to our customers Monitor customer flow to lessen the potential of theft Resolve customer complaints where applicable and escalate to appropriate level of management when needed Work effectively with peers, team members, and regulatory agency personnel Perform other related duties as may be assigned

Requirements

High school diploma or GED, technical school or apprenticeship training or equivalent combination
Knowledge, skills, and abilities to work with personal computers, point of sale systems, food handling and production systems and safety equipment
Mathematical skills sufficient to quickly and accurately count back a customer’s change
Strong written and oral communication skills, with the ability to read and interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations
Understand and comply with the Eye Hi Goodbye program
Competency to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records
Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members
Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs
Capability to remain open-minded and change opinion on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying team member and guest needs
Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise
Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority
Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly
Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce
Act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices
Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members
Ability to operate various types of equipment used in your department, for example, personal computers, printers, copy machines, facsimile machines, and telephone