Convenience Store Associate

SpartanNash•South Bend, IN

1d•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. SpartanNash is a distributor, wholesaler, and retailer with a global supply chain network, distributing grocery and household goods to locations in all 50 states. Their team members create happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies, and fuel centers. This role is responsible to work independently to display and stock products, contribute to the financial best interest of the store, meet company guidelines for guest experience, and comply with company guidelines for safety and food safety.

Requirements

Good verbal communication skills; ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing and arithmetic skills are required.

Nice To Haves

High school diploma or GED (preferred)
One year of prior retail or related experience preferred.

Responsibilities

Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons accurately and in accordance with company policy.
Assist in receiving, unloading and stocking products in required areas of the store.
Responsible for front-end duties such as running the cash register, suggestive selling (lottery, etc.), enrolling guests in loyalty program, maintaining a clean and neat service area.
Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage.
Maintain understanding of current store programs and product locations. (i.e., One More Item and assisting in execution of the department flight plan)
Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
Maintain a clean and well-stocked department and outside grounds; ensure the department complies with Company safety and sanitation procedures and standards.
Responsible to assist with stocking items on the sales floor, cooler, and back room
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed