Convenience Store Assistant Manager

Food City•Pikeville, KY

32d•Onsite

About The Position

Convenience Store Assistant Manager JOB TITLE: Convenience Store Assistant Manager DEPARTMENT: Operations REPORTS TO: Convenience Store Manager SUPERVISES: Convenience Store Associates Company Mission Statement: "Run the Best Store in Town!"- Mr. Jack C. Smith, Founder, K-VA-T Food Stores, Inc. ESSENTIAL JOB FUNCTIONS: Always provide efficient and courteous service to customers, ensure all associates of the convenience store providing courteous service to customers. Assist in overall operations of convenience store, acting as the manager in charge in the store manager's absence. Assist in product transfers from stores, product ordering, receiving product, and stocking product. Assist in receiving DSD deliveries and ensuring all policies are followed. Checking, completing, and sending reports, documents, and paperwork via written, verbal, or email to the appropriate persons as directed by the store manager. Oversee and monitor accurate retail pricing within guidelines. Understand and enforce all local and state health department rules and practices as well as federal OSHA guidelines and company HACCP policy. Ensure all aspects of company policy and procedures in regards to good business and department practices are followed. Follow company policy regarding Lottery and Lotto sales, assist in lottery reporting, inventory, and compliance. Know and enforce company dress code policies including proper use of name tags. Enforce fund-handling procedures for safety and loss prevention necessity including bank deposits and safe deposits. Assist in good inventory practices, to control shrink in the c-store and assist in preparing store for inventories. Scan and ring customer orders according to company policy. Receive and be accountable for all funds taken for each transaction. Assist in keeping all areas inside and outside of convenience store clean. Know and follow all state and local laws regarding cigarette/tobacco sales. Know and follow all state and local laws regarding alcohol sales. Know and follow all federal laws regarding food stamps. Know and follow all coupon handling procedures. Follow company check cashing and tendering policies. Follow company policy regarding the sale of money orders. Accountable for security of all safe combinations, key, and numbers always entrusted to you. Perform Computer Room duties, as needed, including all reporting and balancing of register tills. ADDITIONAL JOB FUNCTIONS: Assist with stocking and ordering of store products (candy, cigarettes, chips, motor oil, drink coolers, etc.). Assist with foodservice operations, including ordering, food service production, and food service inventory. Assist with store transfers and receiving of product. Cleaning the concrete area around the pumps of the fuel station daily with approved methods. Replace misplaced items to the proper location. Collect trash as needed. Keep paper towels and windshield wiper fluid stocked at pumps. Maintain a clean and supplied public restroom area. Keep pumps clean. Brew coffee as needed throughout the day. Clean food service equipment at night (coffee urns, fountain drink machines, milkshake machines). Stock food service supplies and store supplies as needed (fountain drink cups, straws, coffee cups). Assist in keeping food service area sanitize and stocked. Other duties may be assigned as needed.

Requirements

High School Diploma or General Education Degree (GED); or an equivalent combination of education and experience.
Minimum of one (1) year of leadership experience in a retail or customer service setting.
Must have good verbal and written communication skills
Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
High degree of analytical skills, and the ability to delegate and be self-directed
Excellent written and verbal communication skills
Strong organizational, time management, and project management skills
Technically skilled in basic retail computer systems including related software
Develop and maintain client relationships and strategic partnerships
Dress according to company policy
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals daily
Ability to attend on-site work during normal business hours, in the typical work week, as well as extra time as needed to fulfill job duties

Responsibilities

Always provide efficient and courteous service to customers, ensure all associates of the convenience store providing courteous service to customers.
Assist in overall operations of convenience store, acting as the manager in charge in the store manager's absence.
Assist in product transfers from stores, product ordering, receiving product, and stocking product.
Assist in receiving DSD deliveries and ensuring all policies are followed.
Checking, completing, and sending reports, documents, and paperwork via written, verbal, or email to the appropriate persons as directed by the store manager.
Oversee and monitor accurate retail pricing within guidelines.
Understand and enforce all local and state health department rules and practices as well as federal OSHA guidelines and company HACCP policy.
Ensure all aspects of company policy and procedures in regards to good business and department practices are followed.
Follow company policy regarding Lottery and Lotto sales, assist in lottery reporting, inventory, and compliance.
Know and enforce company dress code policies including proper use of name tags.
Enforce fund-handling procedures for safety and loss prevention necessity including bank deposits and safe deposits.
Assist in good inventory practices, to control shrink in the c-store and assist in preparing store for inventories.
Scan and ring customer orders according to company policy.
Receive and be accountable for all funds taken for each transaction.
Assist in keeping all areas inside and outside of convenience store clean.
Know and follow all state and local laws regarding cigarette/tobacco sales.
Know and follow all state and local laws regarding alcohol sales.
Know and follow all federal laws regarding food stamps.
Know and follow all coupon handling procedures.
Follow company check cashing and tendering policies.
Follow company policy regarding the sale of money orders.
Accountable for security of all safe combinations, key, and numbers always entrusted to you.
Perform Computer Room duties, as needed, including all reporting and balancing of register tills.
Assist with stocking and ordering of store products (candy, cigarettes, chips, motor oil, drink coolers, etc.).
Assist with foodservice operations, including ordering, food service production, and food service inventory.
Assist with store transfers and receiving of product.
Cleaning the concrete area around the pumps of the fuel station daily with approved methods.
Replace misplaced items to the proper location.
Collect trash as needed.
Keep paper towels and windshield wiper fluid stocked at pumps.
Maintain a clean and supplied public restroom area.
Keep pumps clean.
Brew coffee as needed throughout the day.
Clean food service equipment at night (coffee urns, fountain drink machines, milkshake machines).
Stock food service supplies and store supplies as needed (fountain drink cups, straws, coffee cups).
Assist in keeping food service area sanitize and stocked.
Other duties may be assigned as needed.