Controls Technician

Benchmark Automation & Controls • Sparks Glencoe, MD

27d • $35 - $50

About The Position

Benchmark Automation and Controls is looking for a Controls Technician in the DC and Northern Virginia area to service and troubleshoot Building Automation Systems in a commercial environment! A Day in the Life: Providing responsive and professional customer service with the goal of building and maintaining long-term customer relationships Responding to service calls (emergency and on-site) as assigned; performing repairs as directed on all automation system types and completing service ticket documentation per the policy Identifying and reporting system discrepancies, suggesting system upgrade opportunities, and at times assisting in the pricing of repairs and upgrades to an existing agreement Following and maintaining preventive maintenance schedules; maintaining complete and accurate documentation of services performed and generating reports within MobileTech Executing digitalization and standard service operations strategies Providing instructions to customer personnel regarding proper system operations and assisting with training Performing system checkout and startup on projects, participating in job site final walk and/or final completion for systems-to-service turnover on assigned jobs Working rotational On-Call and/or overtime when needed Ability to work remotely, manage time effectively, meet established deadlines, and work in a team environment, providing dedicated support to our customers

Requirements

• High School Diploma or equivalent (required)
• A minimum of 3 years of HVAC experience (required)
• Valid driver's license with acceptable driving record (required)
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions (required)
• Must be able to use hand tools, laptop, email, smartphone, and tablet as well as carry and move equipment and tools weighing up to 50 pounds unassisted (required)

Nice To Haves

• Experience performing preventive maintenance and diagnostics of automation systems (preferred)
• Demonstrated on-the-job experience with open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking, as well as engineering concepts, programming, job start-up and checkout, and troubleshooting (preferred)
• OSHA 10 Certification (preferred)

Responsibilities

• Providing responsive and professional customer service with the goal of building and maintaining long-term customer relationships
• Responding to service calls (emergency and on-site) as assigned; performing repairs as directed on all automation system types and completing service ticket documentation per the policy
• Identifying and reporting system discrepancies, suggesting system upgrade opportunities, and at times assisting in the pricing of repairs and upgrades to an existing agreement
• Following and maintaining preventive maintenance schedules; maintaining complete and accurate documentation of services performed and generating reports within MobileTech
• Executing digitalization and standard service operations strategies
• Providing instructions to customer personnel regarding proper system operations and assisting with training
• Performing system checkout and startup on projects, participating in job site final walk and/or final completion for systems-to-service turnover on assigned jobs
• Working rotational On-Call and/or overtime when needed
• Ability to work remotely, manage time effectively, meet established deadlines, and work in a team environment, providing dedicated support to our customers

Benefits

• Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventive care and affordable prescription options.
• Life and Disability Insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits.
• Retirement Savings: 401(k) plan with a generous company match to help secure your future, with immediate vesting.
• Paid Time Off: Enjoy paid holidays and a PTO plan that grows with your years of service.
• Opportunities for Career Advancement and Professional Development: We provide education assistance to help you grow your skills and career.
• Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED