Amazon’s global fulfilment network enables any merchant in any of the geography ship items that you order on Amazon, to any place on earth. Amazon Logistics’ (AMZL) delivery stations (DS) receive packages from Fulfilment Centers (FCs) and Sort Centers (SCs) and sort them to route level. Drivers come into the DS and pick up the packages for their route and deliver them to Amazon’s customers. This operation is also called the “Last Mile”. An integral component in the Last Mile ecosystem are Amazon's WW delivery hubs where packages are received, sorted and prepared for on-road delivery. Station Tech team, in Last Mile, is responsible for building scalable tools and technology for delivery hubs that scale across multiple programs and businesses including Amazon Logistics (AMZL), Global Specialty Fulfilment (GSF), to increase associate productivity, site throughput, and operational quality and scalability of our delivery network. Our primary customers are delivery station associates (our actual on-ground rockstars who sort millions of packages a day), station managers (who manage Amazon hubs WW to ensure customer promises are met), COs (central operations team who supervise stations across regions) and on-road delivery agents (drivers who sail through all obstacles to get your packages at your doorstep). The team build tools and process which guide our customers to reduce their cognitive load, eliminate decision points to drive standardisation, prioritise work to focus on the highest impact tasks, and take steps for correcting operational defects to reduce the impact of human error and meet our customer SLAs.
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Career Level
Mid Level
Education Level
Bachelor's degree