Control4 Certified Audio/Video Installation Technician

Phoenix Systems•Brentwood, TN

8d•$27 - $36

About The Position

Phoenix Systems is growing and we are looking for an experienced Audio/Video installation technician with Control4 certification(s) to join our amazing team. We are looking for candidates that are self-motivated, personable and of good character. You should be passionate about custom electronics and installation and all about providing world class service to our high-end clients. Starting salary range $27.00 to $36.00/hour depending on certifications. Anticipated start date of this position is February 2, 2026.

Requirements

Minimum of 3 years of experience with security and/or Audio/Video installations required
Active Control4 Associate Installer & Automation Programmer certifications through SnapAV is required
Knowledge of cable types and technologies and can distinguish which types to use in installation scenarios
Ability to accurately assess system design and functionality when adding additional components
Knowledge of setup of Networking requirements for Routers, Switches, DVR’s, Network Components, WAP’s, etc.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work in a clean and unobtrusive manner
Ability to work independently and to carry out assignments to completion within standard accepted practices.
Must have or be willing to obtain basic tools to perform job responsibilities.
Must be able to clear a background check and drug screening
Clear MVR required

Nice To Haves

Active Control4 PCNA Certification through SnapAV is preferred
Centralized Lighting Certification through SnapAV is preferred
Lutron Lighting Certification Preferred
Technical or Vocational related schooling is preferred

Responsibilities

Perform service, installation, and activation of security systems, surround sound systems, system components, speakers, TV hangs, remote controls, shades and screens, advanced lighting controls, and systems requiring Control4 automation and programming
Communicate with the customer to review the work orders, answer customer questions professionally and properly
Instruct and train the customer/end user on the system functions and operation.
Have in depth knowledge of security systems operation, functions, and wiring requirements
Completely understand security systems Phoenix Systems installs and services (NX, SimonXTi, 2Gig, DSC, Qolsys, Etc.)
Handle after hours emergency service calls (as assigned on a rotation basis)
Create and edit Control4 IR Drivers
Ability to install and program shades and screens
Have tools and experience needed to terminate multimode fiber ends
Knowledge to calibrate advanced projectors and receivers for optimal video and sound
Ability to think on your own and resolve technical issues without
Must also be able to work and perform duties of Trim Tech II/III and A/V Security Technician II
Perform other duties as assigned.

Benefits

Paid Time Off Program - Start accruing PTO your first week!
Eight Paid Company Designated Holidays
401(k) w/company match
Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
Short Term Disability Options
Long Term Disability Options
Employee Assistance Program
Life Insurance Options
Employee Discount
Free Alarm Monitoring
Take home vehicle
Gas/Vehicle Maintenance paid by company
Monday - Friday daytime work schedule (no nights or required weekends)
Positive work culture with opportunities for advancement and growth