Control Systems Engineer Manager, AMZL RME

Amazon-posted about 1 year ago

Full-time • Manager

Middletown, DE

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

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The Control Systems Engineer Manager at Amazon's Reliability, Maintenance, and Engineering (RME) team is responsible for overseeing the automation controls and technical support for fulfillment center operations. This role focuses on maximizing equipment reliability and operational performance of various systems, including conveyors, sortation systems, and SCADA devices. The manager will coordinate work activities, mentor technicians, and act as a technical consultant for capital projects, ensuring efficient operation and troubleshooting of material handling control systems.

Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks
Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations
Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours
Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation
Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building
Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents
Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems
Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance
Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations
Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed
Communicate technical issues and project timelines with building leadership, operations and the maintenance team
Assist with skill assessments for the Technical positions within building operation maintenance teams
Handle flexible work load which may come from management or other operations
Participate in AE conference calls and coordinate with AE central team to complete all tasks required

Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 2+ years of professional or military experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Experience with creating automated alarms, reports and KPI metrics for plant management
Experience using relational databases (SQL experience)
Experience with electrical theory, Robotics, Controls components, automated equipment
Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
Experience interpreting, modifying, and developing mechanical and electrical drawings
Experience identifying, maintaining, and utilizing SCADA systems and KPIs
Familiarity with programming software such as RSLogix5000 studio, FT View, and other controls software platforms
Familiarity with Robotics work cells and its control systems
Ability to lead others in a technical role and interact with all levels of management
Reasoning, analytical and problem solving skills
Ability to train others with lesser skills
Ability to interpret and understand policies and procedures and relate them to others
Systems controls design or programming experience
Systems integration experience
Field service engineering experience
Systems trainer or training experience
Experience supporting a wide range of different conveyors and sortation systems
Excellent written, verbal and customer service skills
Proven history of remote technical phone support
Experience with advanced automation controls systems
Experience with industrial robotics
Experience with ASRS systems

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