Control Room Operator

Manatee County Sheriff's Office • Bradenton, FL

259d

About The Position

The position involves maintaining surveillance of corrections personnel, visitors, and inmate activities throughout the corrections facility. This includes opening and closing security passages to allow movement, answering incoming telephone calls, and facilitating communication between inmates and staff. The role requires effective communication using electronics such as two-way radios, intercoms, and telephones. The individual must have knowledge of the facility layout, various computer systems, and the skills necessary to operate detention devices and prepare work reports.

Requirements

• High school diploma or equivalent (GED) required.
• Valid Florida driver license required.
• Knowledge of the facility layout including location of sally port controls, cell locks, control panels, secure perimeters, and emergency and safety equipment commonly used in a secure facility.
• Knowledge of various computer systems to include CJIS, NCIC/FCIC, and JMS.
• Skill in the use of computers, two-way radio communications, intercom system, and a variety of detention devices used to perform daily functions of position.
• Ability to communicate effectively verbally and in writing.
• Ability to remain calm in crisis or emergency situations.
• Ability to maintain concentrated visual attention to detail for an extended period of time.
• Ability to prioritize and exercise good judgment under stressful circumstances.
• Ability to identify suspicious activities utilizing closed circuit television monitors.

Responsibilities

• Operates computerized management information systems to retrieve or enter information.
• Monitors the movement of jail personnel, inmates, and visitors within the jail utilizing closed circuit television, radios, and intercom system.
• Controls the movement of jail personnel, inmates, and visitors within the jail by controlling all electronic doors under specified guidelines.
• Reports unauthorized movements, emergency situations or unusual activities to designated personnel for response, summons deputies, fire, and medical assistance as necessary.
• Maintains radio communications with deputies in housing modules, communicates with inmates via intercom, answers telephone calls and relates information to authorized persons.
• Prepares and updates dormitory logs to reflect inmate movement.
• Controls/issues keys and maintains log of activity.
• Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
• Performs other related duties as assigned.

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED