Control Room Operator

Uplight•Lexington, VA

23h•$25 - $35

About The Position

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers. We are seeking a Control Room Operator to join our team and help us achieve our ambitious goals for our business and the planet. What you get to do: As a Control Room Operator, you will be expected to operate, monitor, and control distributed energy resources in accordance with applicable market rules to insure continuous operation and market procedure compliance under the direction and review of the Manager of Market Operations. You will remotely operate and supervise distributed battery energy storage, combined heat and power, photovoltaic, and demand response distributed energy resources as well as manage the interactions with upstream wholesale markets and balancing authorities. This is a 24/7/365 operations role requiring strong situational awareness, disciplined communication, and the ability to manage multiple time-sensitive priorities in a high-stakes environment. Responsibilities include troubleshooting faults indicated by automatically generated alarms as well as incidents reported via the operations hotline, verbally and electronically communicating with customer and market entities, and generally applying and adhering to currently posted operating procedures and applicable market rules and reliability directives. Other duties include but are not limited to keeping facility and shift logs, reporting both planned and unplanned outages, and performing necessary housekeeping duties as assigned. Why Join Uplight in Leading the Fight Against Climate Change? At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters: Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future. Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation. Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally. Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds. Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions

Requirements

High school diploma or equivalent
Applicant must have at least 4 years of experience in a shift-based operations role, preferably in the energy sector
Applicants must be able to present evidence of current PJM Generation Operator Certification, ISO New England Supply Resource Operator Certification, and CAISO Scheduling Coordinator Certification or be able to obtain within six (6) months
Strong ability to prioritize multiple tasks during high-pressure, time-sensitive situations
Ability to monitor and interpret detailed system displays for extended periods
Some overnight travel is required to attend periodic training sessions and testing
Control Room Operators work in 12-hour shifts and open to day and night in a 24/7/365 rotation with three to four days off in a row and opportunities for overtime.
Extensive computer and handheld telephone use are required as well as the ability to read and react to large, detailed computer displays.
Operators must be able to speak clearly in and understand spoken and written English on the phone and on computer displays.

Responsibilities

operate, monitor, and control distributed energy resources in accordance with applicable market rules
remotely operate and supervise distributed battery energy storage, combined heat and power, photovoltaic, and demand response distributed energy resources
manage the interactions with upstream wholesale markets and balancing authorities
troubleshooting faults indicated by automatically generated alarms
troubleshooting incidents reported via the operations hotline
verbally and electronically communicating with customer and market entities
applying and adhering to currently posted operating procedures and applicable market rules and reliability directives
keeping facility and shift logs
reporting both planned and unplanned outages
performing necessary housekeeping duties as assigned