Control Room Operator - Center City - Full Time - Nights
About The Position
Receive, record and distribute incoming telephone requests, alarms for service from the Department of Facilities Services. Maintain a high quality of customer relations Monitor elevators for various buildings. Check cars at start of shift for proper running operation and report problems. Report problems from passengers. If possible, control room operator will try and correct the problem., if not the call will be dispatched to the elevator mechanic to problem area with all information. Mechanic will then notify control room when the car is clear and back in service. Control Room operator calms passengers through intercom system until they are safely taken off the car. The information is then logged in the Elevator Log Book. Monitor Building Automation Systems for proper operation and temperatures and report alarms to mechanic to make adjustments. Monitor Medical Gas systems and report alarms as they come in to the Supervisor. For nitrous oxide alarms, call vendor and set up tank pick up and delivery. If repairs to the Building Automation Systems are required all information must be logged on the Building and Problem Log sheet. If Building Automation problems continue and immediate response is needed contact the Supervisor for follow-up action. Monitor Translogic Pneumatic System. System must be checked at the start of each shift for alarms. If the system is clear of alarms purge system to clear lost carriers. When carrier repairs are needed or there is station trouble or transfer unit alarms occur, dispatch mechanic for repairs. Initiate a work order with coordinating equipment ID Clear alarms through diagnostics and put system up. Log alarms in Translogic log book. Monitor scheduled shutdowns as posted in the Control Room. Notify supervisor in the area of shutdown as to what type it is. Post equipment or fire system out of service due to shutdown on information board located in the Control Room. When each shift begins all radios and beepers are to be dispatched to mechanics with equipment log sheets. Log radio ID and battery ID on radio log sheet. Organize shift coverage paperwork for turnover and submit to Accounting and Systems for processing. All service calls to vendors for repairs are reported to the Control Room and logged in the log book whether a vendor is called for scheduled service or an emergency. The Supervisor decides the status for emergency service. Equipment is posted on the information board with reason for repairs needed. A work order is processed for any kind of service and an equipment ID number is recorded for history and information purposes. Notify the next shift control room operator of service calls. Programming of the Building Automation Systems are keyed in and changed on hard copy in the Control Room. New information is entered with relay assignments, messages to print upon alarm and prioritize segregation as needed. Set up event programs with coordinating time program schedules as needed for points to function in system. Inform security of any rebooting of the Building Automation Systems. Solve any problems security might have in reference to door alarms, panic alarms or other security point trouble. Build graphics and back up system when necessary.
Requirements
- High School/Technical School
- Three (3) years - with schooling
- Four (4) years - without schooling
Benefits
- Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
- Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
- All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
